CSR

Kia · NHTSA safety record

2014 Kia RIO

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

52

Complaints

7

Crashes

8

Fires

4

Injuries

0

Deaths

Owners of the 2014 Kia RIO have filed 52 safety complaints with NHTSA between April 2014 and August 2026. The most complained-about system is the engine, named in 24 of them (46%). The typical failure was reported at 33,000 miles, the median across the 31 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (1)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V652000 · September 25, 2023

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
The risk
An engine compartment fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Kia America, Inc. · up to 1,730,192 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

Engine Fires

EA21003

Closed engineering analysis · opened December 22, 2021 · closed February 5, 2024 · led to recall 23V877

the engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 52.

ENGINE 24 46%
AIR BAGS 7 13%
SERVICE BRAKES, HYDRAULIC 7 13%
POWER TRAIN 6 12%
STRUCTURE 6 12%
UNKNOWN OR OTHER 6 12%
ELECTRICAL SYSTEM 5 10%
FUEL/PROPULSION SYSTEM 4 8%
SERVICE BRAKES 3 6%
WHEELS 2 4%
EQUIPMENT ADAPTIVE/MOBILITY 1 2%
EXTERIOR LIGHTING 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 10.

2014 2023 2026
2014 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

1 injured · crash

A 2014 KIA RIO INVOLVED IN A HORRIFIC CRASH. AIR BAGS DID NOT DEPLOY? WHY? *TR

NHTSA complaint 10626031. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

1 injured · crash · 680 miles

RIO SLID TERRIBLE AFTER TRYING TO GO AROUND A STOPPED VEHICLE AND THE STEERING WAS LOOSE AND WHEN WE HIT THE TRAILER ON THE SIDE. THE AIR BAG ON DRIVERS SIDE DID NOT DEPLOY AND THE PASSENGER BAG BUSTED THE PASSENGER'S STERNUM AND A SHARP METAL PIECE APPEARS TO BE IN HER LEG AS SOME WERE REMOVED. IN ADDITION, THE SEAT BELT WOULD NOT COME UNHOOKED AS SHE WAS PINNED TIGHT IN THE CAR. A TRUCK DRIVER WHO STOPPED BEFORE HE HIT US BY RUNNING DOWN THE ROAD HAD TO CUT THE SEAT BELT AS PASSENGER IN SHOCK. HORRIBLE CRAPPY HANDLING AND SKID WAS UNACCEPTABLE AS IT DID NOT SLOW DOWN. ..UPDATED 11/25/14*BF UPDATED 12/03/14 *BF.. UPDATED 12/29/14 *BF UPDATED 9/25/15 *JS

NHTSA complaint 10659918. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · crash · 32,000 miles

I AM A FOOD DELIVERY DRIVER. I WAS MAKING A DELIVERY TO A REGULAR CUSTOMER. I WAS OUTSIDE HIS SIDE DOOR, TALKING. I WAS OUT OF MY 2014 KIA RIO FOR APPROXIMATELY 1 AND 1/2 TO 2 MINUTES, TALKING WITH THE CUSTOMER. SUDDENLY, I AM ON THE GROUND. I LOOK TO SEE A TIRES RUN OVER MY FOOT. THE CUSTOMER CHASED AFTER THE CAR, IT CRASHED INTOO HIS PARKED CAR. THAT'S WHEN I NOTICED IT WAS MY CAR THAT RAN ME OVER. WE CALLED THE OAK CREEK POLICE. BOTH THE CUSTOMER AND I BELIEVE--DUE TO THE LENGTH OF TIME I WAS OUT OF THE VEHICLE AND TALKING TO HIM--THAT THE CAR (WHICH WAS RUNNING) POPPED OUT OF PARK AND DROVE FORWARD. I WAS APPROAXIMATELY 10-15 FEET FROM THE CAR WHEN I WAS RUN OVER AND HIS CAR WAS

NHTSA complaint 10788852, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · 33,000 miles

THIS IS NOW MY SECOND COMPLAINT REGARDING MY 2014 KIA RIO, FOR THE SAME ISSUE, HAPPENING WITHIN A SPAN OF TWO WEEKS. THE FIRST INCIDENT OCCURRED ON THUR, 10/29/15. THIS SECOND INCIDENT OCCURRED ON MONDAY, 11/08/15. ONCE AGAIN, MY CAR, WHILE IT WAS RUNNING AND IN PARK, SLIPPED OUT OF GEAR AND INTO DRIVE. THIS TIME, I WAS OUT OF THE VEHICLE FOR UP TO 4 MINUTES (INSIDE OF A DISABLED CUSTOMERS HOUSE, OUT OF SIGHT FROM TH VEHICLE). I RETURNED TO FIND MY CAR IN DRIVE. LUCKILY, AFFTER THE 10/129 INCIDENT WHERE IT SLIPPED OUT OF GEAR, I HAVE EITHER BEEN SHUTTING MY VEHICLE OFF (I TRY NOT TO BECAUSE OF WEAR AND TEAR ON THE STARTER) OR I USE THE EMERGENCY BRAKE. LUCKILY, I USED THE E-BRAKE ON 11/08,

NHTSA complaint 10790637, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire

Webwas deiving down the road and flames started shooting from underneath the hood we stopped car jumped out and looked back an whole front of car was on fire it burnt most of car

NHTSA complaint 11755573. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I am filing this complaint regarding Kia America's arbitrary denial of coverage for a suspected connecting-rod-bearing failure in my 2014 Kia Rio (85,000 miles). The vehicle exhibits classic symptoms of the Gamma 1.6L GDI defect: excessive oil consumption (bone-dry after ~1,200 miles post-January 2026 shop oil change), flashing CEL, and loud rod knock after oil starvation. Kia corporate denied all extended warranty/campaign relief on 03/18/2025, stating the powertrain warranty expired in 2019 and "no campaigns" apply. This is inconsistent and deceptive: -U.S. Litigation: Early complaints and law-firm summaries in In re: Hyundai and Kia Engine Litigation II (C.D. Cal., 8:18-cv-02223) and

NHTSA complaint 11725736, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I tried to get the parts fixed from the recall. However, when I tried to get it serviced I was adviced that the parts would take a few weeks to arrive. With an appending move to Helena, Mt from Lambertville, Mi they informed me that they would not be able to fix the recall issues. There is no KIA dealership within a reasonable distance from my current location. I am having issues with the dealership towing the rio without charging me the amount of $1300. The engine had completely stopped. I towed the car from Michigan to Montana with a Uhaul because of the recall issues.

NHTSA complaint 11661646. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The engine started to lose power, and the check engine light illuminated. The power drop was most noticable when accelerating from a stop. At times, randomly, the engine RPMs would dip down to 200-300 at idle and would almost stall. Upon further investigation, the engine has been excessively consuming oil. I brought the vehicle to a local mechanic shop to get a detailed diagnosis, they informed me the catalytic converter was clogged and constricting exhaust flow. The engine has developed a ticking/knock. The catalytic converter, and an O2 sensor was replaced with that visit. The ticking/knock persists.

NHTSA complaint 11651826. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Driving to work I exited US-26 in Hillsboro, Oregon at the 185th exit. The exit is an uphill ramp with a traffic signal at the top of the hill. The traffic signal at the end of the ramp was green. I was following a Tesla Model Y and I saw the brake lights activate. I applied my brakes causing my car to slow down and then I had to proceed through a yellow light because I did not think I could stop safely without ending in the intersection. At the next traffic signal, I rolled down my window and yelled to the other driver to not apply their brakes when they are proceeding uphill through a green light. The other driver told me it is "regenerative braking." Unnecessary braking causes

NHTSA complaint 11610720, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

fire · towed · 133,223 miles

The contact owned a 2014 Kia Rio. The contact stated that the vehicle was taken to a dealer where it was serviced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). After the recall remedy was completed, the dealer provided documentation indicating that engine rods #3 and #4 were failing and could soon cause the engine to explode if not immediately repaired. Approximately 2 weeks later while the daughter was driving at approximately 70 MPH, the vehicle began to decelerate and emit smoke from underneath the hood. The driver was able to coast to the side of the road and safely exit the vehicle as it caught on fire. The fire department arrived on the scene and extinguished the

NHTSA complaint 11592161, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia RIO

Model year Complaints Recalls Deaths
2022 10 1
2021 15 2
2020 26 1 3
2019 21 1
2018 28 1
2017 31 2
2016 77 2
2015 52 1
2013 153 1
2012 54 1

Other 2014 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst