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Kia · NHTSA safety record

2014 Kia Optima Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

31

Complaints

5

Crashes

1

Fires

2

Injuries

0

Deaths

Owners of the 2014 Kia Optima Hybrid have filed 31 safety complaints with NHTSA between August 2014 and January 2026. The most complained-about system is the engine, named in 16 of them (52%). The typical failure was reported at 45,000 miles, the median across the 29 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (6)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Loss of Motive Power

DP22003

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Non-crash Vehicle Fires

PE19004

Closed preliminary evaluation · opened March 29, 2019 · closed December 22, 2021 · led to recall 20V088000

the electrical system, the engine, the engine and its cooling, the exterior lighting, unknown or other

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines used in the above-mentioned vehicles.As a result of this PE, Kia has issued NHTSA Recalls 20V-750 and 21V-844 to address potential engine failures and fires in certain Kia vehicles equipped with various engine types.Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov.In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure-related recalls mentioned above and conducted previously.See the EA21-003 Opening Resume available at NHTSA.gov for more information.Also available in the downloadable version of this resume is a list of the reference numbers for the 444 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021.Note that the Manufacturer reports cited above are customer complaints received through March 2019.

Non-crash Vehicle Fires

DP18003

Closed defect petition · opened August 21, 2018 · closed May 10, 2019 · led to recall 18V907000

the electrical system, the engine, the engine and its cooling, the exterior lighting, unknown or other

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.

Scope and Timeliness

RQ17003

Closed recall query · opened May 18, 2017 · closed December 22, 2021 · led to recall 17V224000

the engine

NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 31.

ENGINE 16 52%
ELECTRICAL SYSTEM 11 35%
UNKNOWN OR OTHER 4 13%
VEHICLE SPEED CONTROL 4 13%
AIR BAGS 3 10%
FUEL/PROPULSION SYSTEM 3 10%
POWER TRAIN 3 10%
STEERING 3 10%
ELECTRONIC STABILITY CONTROL (ESC) 1 3%
HYBRID PROPULSION SYSTEM 1 3%
SERVICE BRAKES 1 3%
SUSPENSION 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 8.

2014 2018 2026
2014 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

1 injured · crash · 765 miles

WHILE TRYING TO PARK THE CAR IN THE PARKING LOT STRUCTURE, THE CAR ACCELERATED BEYOND CONTROL ON IT'S OWN AND HIT THE WALL HEAD ON. I WAS ALREADY IN MY PARKING SPOT AND ONLY FEW FEET AWAY WHEN THE CAR ACCELERATED. THE PASSENGER AIR BAG WAS DEPLOYED AND BODY DAMAGE OCCURRED. EVERYTHING HAPPENED SO SUDDENLY, I AM NOT SURE ABOUT THE SPEED AT THE TIME OF IMPACT. *TR

NHTSA complaint 10620789. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · 735 miles

WHILE TRYING TO PARK THE CAR IN THE PARKING LOT STRUCTURE, THE CAR ACCELERATED BEYOND CONTROL ON IT'S OWN AND HIT THE WALL HEAD ON. I WAS ALREADY IN MY PARKING SPOT AND ONLY FEW FEET AWAY WHEN THE CAR ACCELERATED. THE PASSENGER AIR BAG WAS DEPLOYED AND BODY DAMAGE OCCURRED. EVERYTHING HAPPENED SO SUDDENLY, I AM NOT SURE ABOUT THE SPEED AT THE TIME OF IMPACT. NOTE: THIS COMPLAINT IS A DUPLICATE OF 10620789. THE FOLLOWING ADDITIONAL INFORMATION IS BEING PROVIDED TO INDICATE A TREND OF SIMILAR SUDDEN ACCELERATION SAFETY ISSUES WITH THE KIA HYBRID OPTIMA. THIS IS A REQUEST TO INITIATE A SAFETY INVESTIGATION AS THERE HAVE BEEN SIMILAR REPORTS WITH KIA OPTIMA HYBRID AND KIA OPTIMA. THE FOLLOWING

NHTSA complaint 10625866, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 19 miles

I WAS DRIVING DOWN A CITY STREET (35MPH) WHEN I WAS CUT OFF BY ANOTHER CAR MAKING A TURN IN FRONT OF ME AND WE COLLIDED. I T-BONED HIS CAR AND MY AIR BAGS DIDNT GOT OFF. MY CAR STALLED COMPLETELY AND NOTHING ABOUT THE VEHICLE SAFETY EQUIPMENT REACTED TO THE CRASH. THE SYSTEM (CLUSTER AND SCREEN) DIDNT SHOW THAT THERE HAD BEEN ANY IMPACT AND THE CAR WAS READY TO DRIVE. I REPORTED THIS TO KIA OF DOWNTOWN LA (THE DEALER) AND KIAUSA CORPORATE WHERE THEY OFFERED TO CHECK THE CAR OUT AND SEE IF THE CAR REACTED THE WAY IT WAS SUPPOSE TO. AT THE END OF THEIR INSPECTION THEY CLAIMED THAT MY CAR DID WHAT IT WAS SUPPOSE TO AND DIDNT DEPLOY THE AIRBAGS AS THE CAR DETERMINED THAT IS DIDNT NEED TO. I

NHTSA complaint 10985410, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · 38,581 miles

WHILE PARKING INTO A PARKING SPACE THAT FACES A SUPERMARKET BUILDING, WITH MY FOOT ON THE BRAKE, THE CAR SUDDENDLY ACCELERATES AT AN UNKOWN SPEED , WHILE I AM STEPPING HARDER ON THE BRAKE , AND THE CAR IS NOT RESPONDING CRASHING INTO A PARKING BARRIER POLE FINALLY MAKING THE CAR STOP INCHES FROM THE WALL WHERE PEOPLE GO IN AND OUT OF THE SUPERMARKET, I WAS SCREAMING THE WHOLE TIME WHILE BEING PUSHED RAPIDLY AT AN UNKOWN SPEED FEELING HELPLESS AND SCARED, THE CAR SIDE ARIBAGS DEPLOYED ON THE RIGHT SIDE OF THE VEHICLE MAKING THE VEHICLE ALL FULL OF SMOKE INSIDE. THIS IS A COMPLAINT OF A CONCERNED VICTIM FOR A FAULT THAT THE KIA OPTIMA HYBRID HAS, SO IT CAN BE ADDRESSED BEFORE PEOPLE ARE HURT,

NHTSA complaint 10745882, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While driving during colder weather the car will show HEV (hybrid system) warning and tell you to shut it off. I was in a construction zone with no where to pull over when the car died and lost all propulsion and brakes. This seems to be a common problem on KIA Optima hybrids from 2012-2015.

NHTSA complaint 11710148. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

84,000 miles

The contact owns a 2014 Kia Optima Hybrid. The contact stated while driving 40 MPH, the vehicle lost motive power with a battery management system (BMS) message displayed. The contact desperately depressed the brake pedal, but the pedal became firm, causing the contact to almost crash into another vehicle. The contact was able to pull into a parking lot, turned off and restarted the vehicle, but the BMS message and check engine warning was light illuminated. The dealer was contacted but the vehicle needed be diagnosed. The manufacturer was not contacted. The failure mileage was 84,000.

NHTSA complaint 11503599. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 58,997 miles

The contact owns 2014 Kia Optima Hybrid. The contact stated that while driving at undisclosed speeds, the "Check Hybrid System - Turn Off Engine" message displayed on the instrument panel and the vehicle stalled. On two occasions, the vehicle shifted to LIMP Mode. The vehicle was towed to the dealer and the engine was replaced twice. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was 58,997.

NHTSA complaint 11501051. Filed by an owner and not verified by NHTSA or by us.

ENGINE

140,000 miles

The contact owns a 2014 Kia Optima Hybrid. The contact stated while driving approximately 35 MPH, the engine seized without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. The contact stated that the dealer and the manufacturer were notified but refused to help with the issue.

NHTSA complaint 11472409. Filed by an owner and not verified by NHTSA or by us.

HYBRID PROPULSION SYSTEM

75,000 miles

The contact owns a 2014 Kia Optima Hybrid. The contact stated that while driving at an unknown speed, the hybrid system malfunctioned. The contact stated that during the failure the vehicle decelerated and lost motive power. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle was taken to the dealer and remained with the dealer. The vehicle was not repaired. The contact stated that the manufacturer was notified of the failure. The approximate failure mileage was 75,000. Error message comes up on the dashboard.

NHTSA complaint 11469000. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 122,000 miles

The contact owns a 2014 Kia Optima. The contact stated that while driving approximately 60 MPH, the vehicle decelerated with the "check hybrid battery and check engine" warning lights displayed. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 122,000.

NHTSA complaint 11458764. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Optima Hybrid

Model year Complaints Recalls Deaths
2017 25 2
2015 12 0
2013 51 2
2012 108 3
2011 34 3

Other 2014 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst