CSR

Kia · NHTSA safety record

2017 Kia Optima Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

25

Complaints

1

Crashes

1

Fires

1

Injuries

0

Deaths

Owners of the 2017 Kia Optima Hybrid have filed 25 safety complaints with NHTSA between February 2018 and June 2026. The most complained-about system is the engine, named in 15 of them (60%). The typical failure was reported at 23,000 miles, the median across the 19 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

23V594000 · August 24, 2023

The defect
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
The risk
A person inside the trunk compartment may become trapped, increasing their risk of injury.
The remedy
Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.

Kia America, Inc. · up to 319,436 vehicles across all model years covered

ENGINE

21V844000 · October 29, 2021

The defect
Kia Motors America (Kia) is recalling certain 2017-2018 Optima Hybrid and Optima Plug-In Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
The risk
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
The remedy
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC218.

Kia Motors America · up to 10,731 vehicles across all model years covered

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Loss of Motive Power

DP22003

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine Fires

EA21003

Closed engineering analysis · opened December 22, 2021 · closed February 5, 2024 · led to recall 23V877

the engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 25.

ENGINE 15 60%
ELECTRICAL SYSTEM 5 20%
SERVICE BRAKES 4 16%
UNKNOWN OR OTHER 4 16%
POWER TRAIN 2 8%
AIR BAGS 1 4%
BACK OVER PREVENTION 1 4%
ENGINE AND ENGINE COOLING 1 4%
EXTERIOR LIGHTING 1 4%
FIRERELATED 1 4%
HYBRID PROPULSION SYSTEM 1 4%
SUSPENSION 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 6.

2018 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 23,000 miles

TL* THE CONTACT AND HIS DAUGHTER LEASED A 2017 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PARKING BRAKE WOULD ACTIVE INDEPENDENTLY AS THE PARKING BRAKE WARNING LIGHT WOULD SIMULTANEOUSLY APPEAR ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 55 MPH, THE PARKING BRAKE HAD ACTIVATED INDEPENDENTLY AS THE CHECK HYBRID WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. DUE TO THE PARKING BRAKE ACTIVATION, SHE LOST CONTROL OF THE VEHICLE AS THE REAR TIRES BEGAN TO LOCK. THE VEHICLE BEGAN TO SKID SIDEWAYS AND THE CONTACT ALSO LOST CONTROL OF THE POWER STEERING.THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE CONTINUED TO

NHTSA complaint 11355448, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FIRERELATED

fire · 106,000 miles

The contact owned a 2017 Kia Optima Hybrid. The contact stated that while her mother was driving at an undisclosed speed, a smoke odor was detected. Another driver alerted the contact's mother that there was a fire coming from underneath the vehicle. The contact's mother pulled over and exited the vehicle. There were flames coming from underneath the hood of the vehicle, and within seconds, the vehicle was engulfed in flames. No injury was sustained and no medical treatment was received. The fire department was able to extinguish the fire. A fire department report was filed. The vehicle did not have insurance and remained on the side of the road, where it caught fire. The manufacturer was

NHTSA complaint 11447046, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

towed · 143 miles

TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (GALPIN KIA, 8425 SEPULVEDA BLVD, NORTH HILLS, CA 91343), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V161000 (HYBRID PROPULSION SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WAIT FOR A DIAGNOSIS FROM THE DEALER. THE FAILURE MILEAGE WAS 143.

NHTSA complaint 11089870. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 140,000 miles

The contact owns a 2017 Kia Optima. The contact stated that while his daughter was driving 70 MPH, the vehicle stalled. The vehicle was steered to the side of the road. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired but failed to accelerate as intended or change gear as intended. The vehicle was then taken to another dealer where it was diagnosed that the triaxle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.

NHTSA complaint 11611145. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I believe the Hybrid Propulsion System in my kia optima hybrid should have been part of the recall. The vehicle is currently showing signs of the vehicle's Voltage Protection Device activating inadvertently, causing a sudden loss of power. Vehicle is currently with an authorized dealership being tested.

NHTSA complaint 11741564. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

towed · 115,000 miles

The contact owns a 2017 Kia Optima Hybrid. The contact stated that while driving on the highway at 70 MPH, there was an abnormal amount of smoke coming from underneath the vehicle. The contact stated that DTC: P1326 was displayed on the instrument panel, with the message, “For Your Safety – Please Pull Over” displayed. The contact pulled over and opened the hood and there was a green liquid sizzling on the heat on top of the engine. The vehicle was towed to a local dealer where it was inspected; however, the vehicle was not diagnosed. The contact was informed that the upper radiator hose had melted, and that the battery was an OEM part. The vehicle was not repaired. The manufacturer was

NHTSA complaint 11642636, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

90,000 miles

The contact’s son owns a 2017 Kia Optima Hybrid. The contact stated that after coming to a complete stop, the vehicle started leaking oil. The vehicle was not taken to a mechanic or the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

NHTSA complaint 11638094. Filed by an owner and not verified by NHTSA or by us.

ENGINE

83,000 miles

The contact owns a 2017 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 21V844000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 70 MPH the "Hybrid" warning light illuminated. The contact also stated that while driving in a rainstorm, the windshield wipers failed, and the contact pulled over. The contact turned off and restarted the vehicle and the vehicle returned to normal functionality; however, the "Hybrid" warning light

NHTSA complaint 11593002, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The Hybrid Warning light came on. This was the third time this has happened. The first time Kia said it was the Air Box and I paid $600 to repair. The second time the shop mistakenly cleared the codes before determining the cause. The third time they say it is the Wiring Harness and will cost $4,550 to report if they have the harness. This vehicle has recall for the connecting rod in the engine which I suspect is the real issue due to clicking noise it makes just before the lights come on, but each time I take it in I am told it is something else. Since it is the Wiring Harness this time it could be a fire hazard especiall on a Hybrid with Lithium batteries, I am not going to repair it as

NHTSA complaint 11590600, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Optima Hybrid

Model year Complaints Recalls Deaths
2015 12 0
2014 31 0
2013 51 2
2012 108 3
2011 34 3

Other 2017 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst