CSR

Kia · NHTSA safety record

2012 Kia RIO

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

54

Complaints

3

Crashes

9

Fires

4

Injuries

0

Deaths

Owners of the 2012 Kia RIO have filed 54 safety complaints with NHTSA between April 2012 and August 2026. The most complained-about system is the engine, named in 24 of them (44%). The typical failure was reported at 64,000 miles, the median across the 35 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (1)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V652000 · September 25, 2023

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
The risk
An engine compartment fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Kia America, Inc. · up to 1,730,192 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

Engine Fires

EA21003

Closed engineering analysis · opened December 22, 2021 · closed February 5, 2024 · led to recall 23V877

the engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 54.

ENGINE 24 44%
AIR BAGS 12 22%
FUEL/PROPULSION SYSTEM 7 13%
ELECTRICAL SYSTEM 6 11%
VEHICLE SPEED CONTROL 6 11%
UNKNOWN OR OTHER 5 9%
SEAT BELTS 3 6%
SERVICE BRAKES 3 6%
SERVICE BRAKES, HYDRAULIC 3 6%
WHEELS 2 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 2%
ENGINE AND ENGINE COOLING 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 8.

2012 2020 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · 12,000 miles

WE RAN INTO A TELEPHONE POLL AT ABOUT 25 MILES AN HOUR AND THE AIR BAGS DID NOT DEPLOY AND SEAT BELTS DID NOT LOOK, PASSENGER HIT THE WINDSHIELD WITH HEAD AND DRIVER HIT HIS CHEST INTO THE STEERING WHEEL AND HURT CHEST. *TR

NHTSA complaint 10493304. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 78,000 miles

I WAS DRIVING IN THE RAIN, GOING ABOUT 55-60 MPH, WHEN ALL OF A SUDDEN THE CAR IN FRONT OF ME SLAMMED ON ITS BRAKES AND ATTEMPTED TO MAKE A LEFT TURN (LIKE THEY ALMOST MISSED THE STREET AND TRIED TO COMPENSATE LAST MINUTE) I SLAMMED ON THE BREAKS BUT COULD NOT STOP IN TIME AND HIT THE CAR IN FRONT OF ME. THE SEATBELT DIDN'T CATCH, NOR DID THE AIRBAG DEPLOY, AND MY HEAD HIT THE STEERING WHEEL, CHIN FIRST.

NHTSA complaint 10860642. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 105,000 miles

CAR ACCELERATED ON ITS OWN, RPM'S REVVING WHILE DRIVING DOWN A MAJOR HIGHWAY. COULD NOT GET CAR TO SLOW DOWN SO HAD TO STEER CAR INTO A CONCRETE BARRIER. PROBLEM EXISTED BEFORE THE ACCIDENT DOING THE SAME THING(RPM'S REVVING) IN PARK OR REVERSE OR ACCELERATING ON ITS OWN WITHOUT PUSHING THE GAS PEDAL. TOOK IN FOR REPAIR AND 4 DAYS LATER WAS IN THE ACCIDENT. KIA DEALERSHIP TELLING ME THAT THE PROBLEM CANNOT BE DUPLICATED WHILE DRIVING IT OR PERFORMING INSPECTION. ACCORDING TO THEIR RESULTS, CAR IS SAFE TO DRIVE. THE ACCELERATION PROBLEM OCCURRED RANDOMLY BEFORE THE ACCIDENT. I DO NOT FEEL SAFE TO GET BACK IN THE CAR AND DRIVE AGAIN.

NHTSA complaint 10959673. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · towed · 120,000 miles

TL* THE CONTACT OWNS A 2012 KIA RIO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A THUMPING NOISE AND BLACK SMOKE EMERGED FROM THE TAIL PIPE. ALSO, THE OIL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO LOSE POWER UNTIL IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER (SOUTHSIDE KIA, 9401 ATLANTIC BOULEVARD, JACKSONVILLE, FLORIDA 32225) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA complaint 11091239. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I am filing a safety complaint regarding my 2012 Kia Rio, which currently has approximately 150,000 miles. I first became aware of these problems at approximately 120,000 miles. The vehicle has excessive oil consumption despite being consistently and properly maintained. I have been meticulous about maintenance because the vehicle has a lifetime powertrain warranty, and I have documentation and receipts for required maintenance, including regular oil changes and other scheduled services. On multiple occasions, I have taken the vehicle in for a scheduled oil change and discovered that it had little or no oil remaining. Because of this, I have had to begin having oil added between regularly

NHTSA complaint 11756762, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I went to honk my horn as someone was backing up and didn’t see me as we were on an incline . This vehicle sits low and they were in a jeep. Due to the failure of my horn, I was unable to give a warning and they hit my car. No airbag was deployed and my seatbelt/airbag light is on. No injuries reported thankfully. I was told these things were related and repairs needed which is going to be extensive. The airbag may not deploy and horn does not work. I consider this a definite safety issue.

NHTSA complaint 11755293. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The airbag warning light and the ABS warning light turned on simultaneously while driving. This is a severe safety hazard as both critical, life-saving safety features are currently compromised. I have already contacted Kia Customer Care regarding this issue, but I am filing this official complaint with the NHTSA to ensure a proper safety investigation is documented for this vehicle.

NHTSA complaint 11740746. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The airbag warning light illuminated on the dashboard and has stayed on permanently. This indicates a malfunction in the supplemental restraint system (SRS). Because the warning light is active, there is a severe safety risk that the airbags may not deploy correctly or at all in the event of a crash, putting the driver and passengers at risk of serious injury. The vehicle is available for inspection upon request

NHTSA complaint 11740497. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

Waiting to get air in my tire. Car was turned off and the car started fire under the hood.

NHTSA complaint 11716009. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I brought my Kia in for a recall, and they determined the part was discontinued thus making my vehicle inoperable. When I brought my vehicle in, it was driveable-now I have been without my vehicle for over a month.

NHTSA complaint 11701660. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia RIO

Model year Complaints Recalls Deaths
2022 10 1
2021 15 2
2020 26 1 3
2019 21 1
2018 28 1
2017 31 2
2016 77 2
2015 52 1
2014 52 1
2013 153 1

Other 2012 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst