CSR

Kia · NHTSA safety record

2015 Kia RIO

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

52

Complaints

4

Crashes

10

Fires

11

Injuries

0

Deaths

Owners of the 2015 Kia RIO have filed 52 safety complaints with NHTSA between January 2015 and September 2025. The most complained-about system is the engine, named in 23 of them (44%). The typical failure was reported at 60,000 miles, the median across the 29 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (1)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V652000 · September 25, 2023

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
The risk
An engine compartment fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Kia America, Inc. · up to 1,730,192 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

Engine Fires

EA21003

Closed engineering analysis · opened December 22, 2021 · closed February 5, 2024 · led to recall 23V877

the engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 52.

ENGINE 23 44%
ELECTRICAL SYSTEM 9 17%
SERVICE BRAKES, HYDRAULIC 9 17%
AIR BAGS 5 10%
ENGINE AND ENGINE COOLING 4 8%
UNKNOWN OR OTHER 4 8%
SERVICE BRAKES 3 6%
VEHICLE SPEED CONTROL 3 6%
SEAT BELTS 2 4%
STRUCTURE 2 4%
FUEL SYSTEM, GASOLINE 1 2%
FUEL/PROPULSION SYSTEM 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 15.

2015 2019 2025
2015 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

2 injured · crash · towed · 60,000 miles

TAKARA RECALL I WAS HIT ON THE DRIVER'S SIDE OF MY CAR BY A SEMI DOING APPROXIMATELY 58 MPH IN DOING SO MY CAR WENT INTO A SPIN AND THE BACK OF MY CAR HIT A CONCRETE BRIDGE, ON A 2 LANE INTERSTATE. MY AIR BAGS DID NOT DEPLOY!

NHTSA complaint 11230487. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

2 injured · 21,000 miles

TL* THE CONTACT'S NEPHEW OWNS A 2015 KIA RIO. WHILE THE CONTACT'S NEPHEW WAS DRIVING 30 MPH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INDEPENDENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE DRIVER AND PASSENGER SIDE SEAT BELTS LOCKED, BUT FAILED TO UNLOCK. THE CONTACT'S NEPHEW AND THE PASSENGER SUSTAINED BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEMONTROND KIA (14101 NORTH FWY, HOUSTON, TX 77090), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND AN ENGINEER WAS SENT OUT TO

NHTSA complaint 11072864, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

2 injured · 21,000 miles

STOPPED CAR, PUT IN PARK, TURNED ENGINE OFF, OPENED DOO, STARTED TO GET OUT, CAR BEGAN TO ROLL, ONE LEG OUT OF CAR, ONEED IN, FELL UNDER CAR, REAR WHEEL RAN OVER MY LEGS.

NHTSA complaint 11208183. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1 injured · fire · towed · 93,000 miles

TL* THE CONTACT OWNS A 2015 KIA RIO. WHILE DRIVING 60-65 MPH ON THE FREEWAY, THE VEHICLE STARTED TO JERK AND A LOUD GRINDING NOISE WAS HEARD WITHOUT WARNING. THE CONTACT MANAGED TO EXIT THE FREEWAY ONTO A RESIDENTIAL STREET WHERE THE CONTACT NOTICED SMOKE UNDER THE HOOD. SUDDENLY, THERE WAS A LOUD EXPLOSION UNDER THE HOOD AND THE CONTACT'S HEAD IMPACTED THE STEERING WHEEL. THE VEHICLE BECAME ENGULFED WITH BLACK SMOKE. THE CONTACT SUSTAINED A BUSTED LIP, BRUISED EYE, A WHIPLASH, AND A CONCUSSION. MEDICAL ATTENTION WAS NOT RECEIVE AS OF YET. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED BY AN INDEPENDENT MECHANIC TO A LOT. THE DEALER AND MANUFACTURER WERE

NHTSA complaint 11286869, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

tHE ENTIRE CAR FAILED. cAUGHT ON FIRE FROM THE CONSOLE AND PASSENGER SEAT WHILE DRIVING ON 1-15 . 8.15.2025 . Car filled wit black moke and fire.l was driving blind. brakes failed, power failed, burning the entire time. I somehow got out of burning vehicle and ran about 100 yards and watched the car explode!! Had car tuned up at Findlay Honda whede it was bought, 4 months ago, and they said it was fine... fire and police both told me i should not be here. Since, my life is in shambles. No car, no ID for a motnh, no license for 3 weeks. I bought car in 2023--- car was recalled in 2020. But was it and if it was, why did this EXACT problem occur? Someone must be responsible. On anxiety pillxs

NHTSA complaint 11687911. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

fire · towed · 160,000 miles

The contact owns a 2015 Kia Rio. The contact stated that while driving at 30 MPH, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway and evacuate the vehicle. After a visual inspection of the engine compartment, the contact observed flame jutting up from the engine. Local emergency services arrived and were able to extinguish the flames but did not provide details on a possible cause for the fire. The check engine warning light was illuminated. The vehicle was towed to a tow yard but had yet to be evaluated by the insurance provider. The contact was unaware if a fire report had been filed. A police report was filed, but no injuries

NHTSA complaint 11645607, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a certified mechanic who diagnosed and determined that the failure was caused by the catalytic converter failure. The vehicle was taken to the dealer who confirmed that parts were not yet available. The dealer had not diagnosed the vehicle. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

NHTSA complaint 11639547. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

towed · 94,000 miles

The contact owns a 2015 Kia Rio. The contact stated that while her son was driving at approximately 35 MPH, the vehicle stalled. The contact stated that her son was unable to restart the vehicle and had the vehicle towed back to the residence. The contact was not aware of any warning lights being illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 94,000.

NHTSA complaint 11624705. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

fire · towed · 118,000 miles

The contact owned a 2015 Kia Rio. The contact stated that while the friend was driving approximately 70 MPH, the vehicle suddenly began to lose automotive power, and smoke was seen coming from under the hood. The vehicle was parked and the friend exited the vehicle and discovered flames coming from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and later towed away to a nearby towing facility. A fire and police report was taken at the scene. The cause of the failure and fire was not determined. The manufacturer and local dealer were not contacted. The failure mileage was 118,000.

NHTSA complaint 11608150. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

NHTSA complaint 11603474. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia RIO

Model year Complaints Recalls Deaths
2022 10 1
2021 15 2
2020 26 1 3
2019 21 1
2018 28 1
2017 31 2
2016 77 2
2014 52 1
2013 153 1
2012 54 1

Other 2015 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst