Recall · 23V188000
Volvo Car USA recalled 6 models over electrical system
393
Vehicles covered
6
Models
6
Model years
March 22, 2023
Filed with NHTSA
ELECTRICAL SYSTEM
- The defect
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
- What it can cause
- The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
- What the dealer does
- Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 393 vehicles this is a small campaign: 52% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2023, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Volvo vehicles have been recalled over the electrical system 24 times before this, most recently in January 2023 as 23V025000. That is not evidence the earlier repair failed.
This site holds the complaint record for 3 of the 6 model years the campaign names. Their owners have filed 133 complaints with NHTSA, 4 of them before this campaign was filed. 39 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 7 other recalls published here, the newest being: 25V908000 (back over prevention), 25V282000 (back over prevention), 24V938000 (air bags), 23V827000 (seat belts).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volvo Car USA, LLC with NHTSA on March 22, 2023 as campaign 23V188000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-03-22.
Independent developer and analyst