Recall · 23V298000
Kia America recalled 7 models over electrical system
108,936
Vehicles covered
7
Models
7
Model years
April 26, 2023
Filed with NHTSA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- The defect
- Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
- What it can cause
- A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
- What the dealer does
- Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
How this campaign compares
At 108,936 vehicles this is a bigger campaign than 93% of the 16,800 vehicle recalls with a published size filed from 1995 up to this one. The middle campaign among them covers 479. It covers one model year, 2023, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Kia vehicles have been recalled over the electrical system 18 times before this, most recently in March 2023 as 23V218000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 7 model years the campaign names. Their owners have filed 631 complaints with NHTSA, 48 of them before this campaign was filed. 169 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in April 2022, 1 year before this filing.
The vehicles on this campaign carry 14 other recalls published here, the newest being: 26V430000 (seats), 25V874000 (trailer hitches), 25V494000 (structure), 25V099000 (engine and engine cooling).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Kia America, Inc. with NHTSA on April 26, 2023 as campaign 23V298000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2023-04-26.
Independent developer and analyst