Recall · 23V405000
Mercedes-Benz USA recalled 4 models over electrical system
8,281
Vehicles covered
4
Models
7
Model years
June 5, 2023
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
- What it can cause
- A loss of drive power can increase the risk of a crash.
- What the dealer does
- Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzAMG EQE | 2023 | Not published here |
| Mercedes-BenzAMG EQS | 2022 to 2023 | Not published here |
| Mercedes-BenzEQS450 | 2022 to 2023 | 2023 |
| Mercedes-BenzEQS580 | 2022 to 2023 | Not published here |
How this campaign compares
At 8,281 vehicles this is a bigger campaign than 78% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2022 to 2023, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the electrical system 51 times before this, most recently in May 2023 as 23V309000. That is not evidence the earlier repair failed.
This site holds the complaint record for 5 of the 7 model years the campaign names. Their owners have filed 85 complaints with NHTSA, 15 of them before this campaign was filed. 22 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2022, 1 year before this filing.
The vehicles on this campaign carry 16 other recalls published here, the newest being: 25V366000 (back over prevention), 25V255000 (electrical system), 24V960000 (air bags), 24V115000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on June 5, 2023 as campaign 23V405000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-06-05.
Independent developer and analyst