Recall · 25V366000
Mercedes-Benz USA recalled 14 models over back over prevention
94
Vehicles covered
14
Models
33
Model years
June 5, 2025
Filed with NHTSA
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- What it can cause
- A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
- What the dealer does
- Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-Benz AMG EQE 53 4Matic | 2025 | Not published here |
| Mercedes-Benz EQE 350+ | 2023 to 2024 | 20232024 |
| Mercedes-Benz EQE 500 4Matic | 2023 to 2024 | Not published here |
| Mercedes-Benz EQE SUV 350 4Matic | 2023 to 2025 | Not published here |
| Mercedes-Benz EQE SUV 350+ | 2023 to 2025 | Not published here |
| Mercedes-Benz EQE SUV 500 4Matic | 2023 to 2025 | Not published here |
| Mercedes-Benz EQS 450 4Matic | 2023 to 2024 | Not published here |
| Mercedes-Benz EQS 450+ | 2022 to 2024 | 20222023 |
| Mercedes-Benz EQS 580 4Matic | 2022 to 2023 | 2023 |
| Mercedes-Benz EQS SUV 450 4Matic | 2023 to 2025 | Not published here |
| Mercedes-Benz EQS SUV 450+ | 2023 to 2025 | Not published here |
| Mercedes-Benz EQS SUV 580 4Matic | 2023 to 2025 | Not published here |
| Mercedes-Benz S 580 E 4Matic | 2025 | Not published here |
| Mercedes-Maybach EQS SUV 680 4Matic | 2024 to 2025 | Not published here |
How this campaign compares
At 94 vehicles this is a small campaign: 71% of the 18,706 vehicle recalls with a published size filed from 1995 up to this one are as large or larger. The middle campaign among them covers 468. It covers model years 2022 to 2025, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the back over prevention 8 times before this, most recently in July 2022 as 22V493000. That is not evidence the earlier repair failed.
This site holds the complaint record for 7 of the 33 model years the campaign names. Their owners have filed 104 complaints with NHTSA, 58 of them before this campaign was filed. The earliest of them reached NHTSA in February 2022, 3 years before this filing.
The vehicles on this campaign carry 20 other recalls published here, the newest being: 26V638000 (service brakes, hydraulic), 25V533000 (steering), 25V255000 (electrical system), 25V150000 (wheels).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on June 5, 2025 as campaign 25V366000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2025-06-05.
Independent developer and analyst