Recall · 23V654000
Chrysler recalled 3 models over back over prevention
272,911
Vehicles covered
3
Models
7
Model years
September 28, 2023
Filed with NHTSA
BACK OVER PREVENTION:DISPLAY FUNCTION
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- What the dealer does
- Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 272,911 vehicles this is a bigger campaign than 96% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2022 to 2024, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the back over prevention 8 times before this, most recently in February 2023 as 23V059000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 7 model years the campaign names. Their owners have filed 1,278 complaints with NHTSA, 250 of them before this campaign was filed. 26 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in December 2021, 1 year before this filing.
The vehicles on this campaign carry 28 other recalls published here, the newest being: 26V495000 (seat belts), 26V327000 (back over prevention), 26V288000 (power train), 25V765000 (air bags).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on September 28, 2023 as campaign 23V654000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-09-28.
Independent developer and analyst