Recall · 23V687000
Ford Motor recalled the FORD Mustang Mach E over electrical system
34,762
Vehicles covered
1
Model
2
Model years
October 13, 2023
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- The defect
- Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
- What it can cause
- An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- What the dealer does
- Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 34,762 vehicles this is a bigger campaign than 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2022, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the electrical system 62 times before this, most recently in September 2023 as 23V626000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 476 complaints with NHTSA, 216 of them before this campaign was filed. 225 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2021, 2 years before this filing.
The vehicles on this campaign carry 14 other recalls published here, the newest being: 26V417000 (power train), 25V513000 (service brakes, hydraulic), 25V441000 (electrical system), 25V404000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on October 13, 2023 as campaign 23V687000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-10-13.
Independent developer and analyst