CSR

Recall · 23V711000

New Flyer of America recalled 7 models over equipment

188

Vehicles covered

7

Models

14

Model years

October 20, 2023

Filed with NHTSA

EQUIPMENT:OTHER:LABELS

The defect
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XD35, 2022-2023 XD40, XD60, XN35, XN60, 2022 XDE35, and 2021-2022 XE40 transit buses. The Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) listed on the certification labels are incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other than Passenger Cars."
What it can cause
An overloaded vehicle can increase the risk of a crash.
What the dealer does
New Flyer will provide and/or install new labels, free of charge. Owner notification letters were mailed November 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.

VehicleModel yearsSafety record
New Flyer XD352021 to 2023Not published here
New Flyer XD402022 to 2023Not published here
New Flyer XD602022 to 2023Not published here
New Flyer XDE352022Not published here
New Flyer XE402021 to 2022Not published here
New Flyer XN352022 to 2023Not published here
New Flyer XN602022 to 2023Not published here

How this campaign compares

At 188 vehicles this is a small campaign: 62% of the 17,204 vehicle recalls with a published size filed from 1995 up to this one are as large or larger. The middle campaign among them covers 479. It covers model years 2021 to 2023, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.

New Flyer vehicles have been recalled over the equipment 5 times before this, most recently in November 2018 as 18V827000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 19 other recalls published here, the newest being: 26V644000 (exterior lighting), 26V279000 (electrical system), 26V151000 (electrical system), 25V898000 (electronic stability control (esc)).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by New Flyer of America, Inc. with NHTSA on October 20, 2023 as campaign 23V711000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2023-10-20.
Independent developer and analyst