Recall · 23V719000
Mazda North American Operations recalled the MAZDA CX-90 over power train
4,252
Vehicles covered
1
Model
1
Model years
October 26, 2023
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- The defect
- Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
- What it can cause
- A loss of drive power can increase the risk of a crash.
- What the dealer does
- Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| MazdaCX-90 | 2024 | 2024 |
How this campaign compares
At 4,252 vehicles this is a bigger campaign than 73% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2024, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Mazda vehicles have been recalled over the power train 4 times before this, most recently in February 2019 as 19V072000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 332 complaints with NHTSA, 3 of them before this campaign was filed. 30 of those name the power train, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 10 other recalls published here, the newest being: 25V568000 (electrical system), 24V817000 (electrical system), 24V816000 (electrical system), 24V815000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mazda North American Operations with NHTSA on October 26, 2023 as campaign 23V719000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-10-26.
Independent developer and analyst