Recall · 23V771000
Jayco recalled 6 models over electrical system
134
Vehicles covered
6
Models
12
Model years
November 16, 2023
Filed with NHTSA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- The defect
- Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
- What it can cause
- An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
- What the dealer does
- Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| Entegra Emblem | 2023 to 2024 | Not published here |
| Entegra Vision | 2023 to 2024 | Not published here |
| Entegra Vision XL | 2023 to 2024 | Not published here |
| Jayco Alante | 2023 to 2024 | Not published here |
| Jayco Precept | 2023 to 2024 | Not published here |
| Jayco Precept Prestige | 2023 to 2024 | Not published here |
How this campaign compares
At 134 vehicles this is a small campaign: 66% of the 17,262 vehicle recalls with a published size filed from 1995 up to this one are as large or larger. The middle campaign among them covers 478. It covers model years 2023 to 2024, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Jayco vehicles have been recalled over the electrical system 42 times before this, most recently in June 2023 as 23V390000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 4 other recalls published here: 26V411000 (equipment), 23V673000 (structure), 23V318000 (service brakes, hydraulic), 23V102000 (equipment).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Jayco, Inc. with NHTSA on November 16, 2023 as campaign 23V771000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2023-11-16.
Independent developer and analyst