Recall · 23V853000
Mercedes-Benz USA recalled the MERCEDES-BENZ EQE350 over exterior lighting
10
Vehicles covered
1
Model
1
Model years
December 15, 2023
Filed with NHTSA
EXTERIOR LIGHTING:HEADLIGHTS
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
- What it can cause
- Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
- What the dealer does
- Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzEQE350 | 2023 | Not published here |
How this campaign compares
At 10 vehicles this is a small campaign: 92% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2023, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Mercedes-Benz vehicles have been recalled over the exterior lighting 23 times before this, most recently in October 2023 as 23V662000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 11 complaints with NHTSA.
The vehicles on this campaign carry 6 other recalls published here, the newest being: 25V533000 (steering), 25V366000 (back over prevention), 25V150000 (wheels), 24V115000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on December 15, 2023 as campaign 23V853000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-12-15.
Independent developer and analyst