Recall · 23V870000
General Motors recalled 2 models over air bags
20,712
Vehicles covered
2
Models
2
Model years
December 21, 2023
Filed with NHTSA
AIR BAGS:SIDE/WINDOW
- The defect
- General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
- What it can cause
- An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
- What the dealer does
- Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 20,712 vehicles this is a bigger campaign than 84% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2014, so the oldest vehicles on it were 9 model years old when the defect was reported to NHTSA.
Chevrolet vehicles have been recalled over the air bags 79 times before this, most recently in September 2023 as 23V674000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 803 complaints with NHTSA, 716 of them before this campaign was filed. 90 of those name the air bags, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in August 2013, 10 years before this filing.
The vehicles on this campaign carry 2 other recalls published here: 25V764000 (air bags), 23V674000 (air bags).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on December 21, 2023 as campaign 23V870000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-12-21.
Independent developer and analyst