CSR

Buick · NHTSA safety record

2014 Buick Verano

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

101

Complaints

3

Crashes

1

Fires

7

Injuries

0

Deaths

Owners of the 2014 Buick Verano have filed 101 safety complaints with NHTSA between October 2013 and November 2025. The most complained-about system is the electrical system, named in 42 of them (42%). The typical failure was reported at 41,700 miles, the median across the 66 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

AIR BAGS:SIDE/WINDOW

25V764000 · November 6, 2025

The defect
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
The risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
The remedy
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

General Motors, LLC · up to 2,099 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW

23V870000 · December 21, 2023

The defect
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
The risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
The remedy
Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

General Motors, LLC · up to 20,712 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW

23V674000 · September 20, 2023

The defect
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
The risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
The remedy
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

General Motors, LLC · up to 9,264 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION

16V502000 · July 5, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
The risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

General Motors LLC · up to 8,367 vehicles across all model years covered

EQUIPMENT:ELECTRICAL

14V417000 · July 2, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
The risk
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
The remedy
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

General Motors LLC · up to 2,990 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

14V092000 · February 21, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
The risk
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
The remedy
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

General Motors LLC · up to 355 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 101.

ELECTRICAL SYSTEM 42 42%
POWER TRAIN 19 19%
ENGINE 18 18%
STEERING 14 14%
AIR BAGS 13 13%
UNKNOWN OR OTHER 11 11%
ELECTRONIC STABILITY CONTROL (ESC) 10 10%
SERVICE BRAKES 8 8%
TIRES 6 6%
WHEELS 6 6%
VEHICLE SPEED CONTROL 5 5%
FUEL/PROPULSION SYSTEM 4 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 19.

2013 2018 2025
2013 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 44,000 miles

TAKATA RECALL 7/31/2018 T BONE ACCIDENT BY DRIVER WHO RAN STOP SIGN SUSTAIN HEAD INJURIES AND CONCUSSION BLACKOUT TAKEN TO HOSPITAL BY AMBULANCE FROM INJURIES AIR BAGS DID NOT DEPLOY UNDER MEDICAL CARE

NHTSA complaint 11121990. Filed by an owner and not verified by NHTSA or by us.

ENGINE

3 injured

Newly purchased delivery of 2014 Buick Verano. from Auto Deal Makers in Chantilly, Va. Not even 5 miles driven, car was hesitant at 20mph, felt like it was going to stall out at 40mph, my left upper lip started tingling, my kids felt sick as we all experienced a heavy taste & smell of burnt oil in the cabin of the car. Two hours later my kids & I still could not get the taste of burnt oil off our tongues and back of our throats even after eating. Contacted GM & Chevy although they are fully aware of the defect they refuse to accept responsibility. The tingling has now reached my chin as though my children and I have been affected by some form of toxic chemical poisoning. This was the first

NHTSA complaint 11635016, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 400 miles

TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE INDEPENDENTLY ACCELERATED AND CAUSED BOTH A FRONT AND REAR END COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S WIFE SUSTAINED INJURIES TO THE NECK AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND THEN LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400. UPDATED 08/03/17*LJ *AS

NHTSA complaint 10966153. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · towed · 72,000 miles

TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE DRIVING, THE CONTACT'S TWO YEAR OLD CHILD WANTED THE REAR WINDOWS ROLLED DOWN. THE CONTACT LOOKED UP AND NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER, REMOVED THE CHILD FROM THE VEHICLE, AND ATTEMPTED TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE WAS COMING FROM THE REAR WINDOW. THE FIRE GREW TOO LARGE AND WAS OUT OF CONTROL. THE FIRE DEPARTMENT WAS CONTACTED AND THEY EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE THE CONTACT TURNED THE VEHICLE OVER TO HER

NHTSA complaint 11204410, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I would be driving then radio would blink off and the steering would lose power but the car does not shut off. Radio will come back on and then able to steer again. Ac blower is stop or get low. Lights will blink dim on dash and headlights.I took it to the shop and they can’t find the problem. The car shop googled this and a lot of Buick Veranos have this same problem but can’t find a solution. I need answers because its dangerous to drive and loose steering. This has happened over 6 times in less than a month

NHTSA complaint 11698064. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
AC Compressor failure. I have seen several online reports that this is a common problem with Buick models. The repair costs between $1590 and $2000.

NHTSA complaint 11681910. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Vehicle hesitating when attempting to accelerate. No power or minimal momentum when pressing on gas pedal. Transmission control module would randomly drop out and loose communication at the same time the body control module thought the vehicle was in park. It would lock and unlock the doors multiple times and the car would jerk uncontrollably. Extremely unsafe while mobile. Issue first occurred randomly summer of 2023 and has progressively gotten worse. Now it occurs at least once every 2 weeks.

NHTSA complaint 11660232. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Car keeps stalling and the service power steering warning comes on the dash as well as the service air bag. Then the car speed drops to around 20 mph and won’t go any faster and then when you stop at a stop sign or something the car acts like it doesn’t want to go

NHTSA complaint 11655643. Filed by an owner and not verified by NHTSA or by us.

STEERING

100,000 miles

The contact owns a 2014 Buick Verano. The contact stated that after his daughter started the vehicle and attempted to shift into drive, the gear selector briefly failed to move into drive. Upon shifting into drive, the contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle, prompting her to discontinue driving the vehicle. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gear selector lever. The vehicle was not repaired. The manufacturer was not notified

NHTSA complaint 11655285, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I have included here copies of correspondence between myself and General Motors relating to an issue with my 2014 Buick Verano. As stated in the emails, after some online research, I found that there was actually a class action lawsuit pending in the court with regard to the issue I was having. I did reach out to the attorneys office handling the class action suit and received an auto-reply that they received my message, but nothing further. What I find very disturbing is that in one google search, I found multiple articles and forums as well as two class action lawsuits that address the very issue of excessive oil consumption and General Motors has not done anything to address this issue

NHTSA complaint 11647954, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Buick Verano

Model year Complaints Recalls Deaths
2017 9 1
2016 59 2
2015 58 0
2013 107 3
2012 106 3

Other 2014 Buick models

Every Buick on this site — 60 vehicles, 172 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst