2017 Buick Verano

The defect

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

The risk

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

The remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

General Motors LLC · up to 8,367 vehicles across all model years covered

crash · towed

Steering gear linkage went out

NHTSA complaint 11611974. Filed by an owner and not verified by NHTSA or by us.

16,400 miles

The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.

NHTSA complaint 11597865. Filed by an owner and not verified by NHTSA or by us.

Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we …

NHTSA complaint 11575844, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Electrical system shut off and I lost control of car

NHTSA complaint 11542168. Filed by an owner and not verified by NHTSA or by us.

120,000 miles

The contact owns a 2017 Buick Verano. The contact stated while driving at an undisclosed speed, she noticed that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 120,000.

NHTSA complaint 11507182. Filed by an owner and not verified by NHTSA or by us.

Vehicle seems to loose power, radio & power sterring turn off and back on constantly. Shows message " Service Stability Track". I took it back to the lot where I purchased it, they had 2 different mechanics look at it and they could not figure out what is wrong with it. Picked up the vehicle a week in a half later and the vehicle was fine for a week or so and then it started up again. all power is lost on the vehicle while driving, backing up or parking at times, then it turns back on, on its own. Its like it losses power for a few seconds, steering wheel gets hard and radio turns off. Then it turns back on. Its gotten to the point to where its done it on sharp turns. This not only puts me …

NHTSA complaint 11488751, quoted in part. Filed by an owner and not verified by NHTSA or by us.