CSR

Buick · NHTSA safety record

2017 Buick Enclave

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

179

Complaints

6

Crashes

0

Fires

6

Injuries

0

Deaths

Owners of the 2017 Buick Enclave have filed 179 safety complaints with NHTSA between March 2017 and August 2026. The most complained-about system is the air bags, named in 145 of them (81%). The typical failure was reported at 38,953 miles, the median across the 26 complaints that gave an odometer reading.

Complaints halved year on year: 9 in the twelve months to 2026-Q1, against 62 in the twelve before.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

23V334000 · May 10, 2023

The defect
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.

General Motors, LLC · up to 995,085 vehicles across all model years covered

AIR BAGS:FRONTAL

21V782000 · October 7, 2021

The defect
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

General Motors, LLC · up to 555 vehicles across all model years covered

AIR BAGS:CRITICAL FASTENERS

21V246000 · April 8, 2021

The defect
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
The risk
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

General Motors, LLC · up to 108 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 179.

AIR BAGS 145 81%
ELECTRICAL SYSTEM 8 4%
UNKNOWN OR OTHER 6 3%
ENGINE 5 3%
VEHICLE SPEED CONTROL 5 3%
POWER TRAIN 4 2%
SEAT BELTS 4 2%
STRUCTURE 4 2%
SEATS 3 2%
EXTERIOR LIGHTING 2 1%
FUEL/PROPULSION SYSTEM 2 1%
LANE DEPARTURE 2 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 86.

2017 2024 2026
2017 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

4 injured · crash · towed · 33,000 miles

WE WERE DRIVING OUR BUICK ENCLAVE ON I 94 EXPRESSWAY NEAR MERRIMAN ROAD NEAR DETROIT METRO AIRPORT WHEN WE HIT A CONSTRUCTION ZONE. WE SLOWED DOWN TO 15 MPH WHEN CAR BEHIND HIT US GOING FULL HIGHWAY SPEED. THERE WERE 4 PEOPLE IN THE CAR. 2 OF THE PEOPLE (THE DRIVER AND PASSENGER BEHIND THE DRIVER) DID NOT HAVE THE SHOULDER SEAT BELT HOLD. THE DRIVER HIT THE STEERING WHEEL AND THE PASSENGER HIT THE BACK OF THE DRIVERS SEAT. THE AIRBAG DID NOT DEPLOY. THE ANSWER FROM GM WAS A SIMPLE 'WELL IT SHOULD HAVE'. WE BOUGHT THE CAR WITH 13000 MILES FROM TODD WENDELL IN WESTLAND MICHIGAN. THEY SAID WHEN THEY CERTIFY A USED CAR THEY DO NOT CHECK SEAT BELTS. THEY SAID THEY WOULD CHECK ON THAT A WEEK AGO

NHTSA complaint 11279595, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 5,000 miles

TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/30/17*LJ *CN

NHTSA complaint 10958293. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 43,000 miles

THE CAR WAS REAR ENDED WHILE PARKED. THE CAR IS TOTALED. THE CAR MOVED UP SEVERAL FEET UPON IMPACT IN PARK AND HIT THE TRAILER THAT WAS PARKED IN FRONT OF IT. THE AIRBAGS DID NOT DEPLOY AND THE SCREEN SHOWED AN ERROR MESSAGE FOLLOWING THE ACCIDENT THAT SAID "SERVICE AIRBAGS". THERE WAS NO PRIOR NOTIFICATION OF THIS SORT PREVIOUS TO THE ACCIDENT. THIS AIRBAG ISSUE SHOULD HAVE BEEN ALERTED BEFORE THE ACCIDENT TOOK PLACE.

NHTSA complaint 11322594. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · towed · 24,000 miles

WAITING IN LINE AT SONIC DRIVEWAY STARTED REVERSING AT BREAKNECK SPEEDS - FINALLY STOPPED AFTE R JUMPING A CURB AND HITTING A HEAVY PICKUP, AIR BAGS DID NOT OPEN MALFUNCTION OF VEHICLE SEVERAL DAYS BEFORE THE GEAR SHIFT SEEMED STICKY

NHTSA complaint 11145220. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

100,000 miles

The contact owns a 2017 Buick Enclave. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The door locks independently latched and unlatched. In addition, the traction control error message was displayed. The vehicle was taken to the dealer where it was diagnosed with wiring harness failure. The contact was informed that the wiring harness needed to be replaced. The vehicle was in the process of being repaired. The contact was informed that the failure was associated with a power steering fluid leak. The manufacturer was made aware of the failure. The contact was advised to contact the

NHTSA complaint 11755312, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
We keep getting notifications that our 16 yr/old daughters car has an airbag safety recall with communication on it about how "quick" and "easy" it is to have the airbag recall repaired but it is ALL LIES! We have been waiting almost 1 year and the dealerships still can't get a replacement airbag from the manufacturer 's to do said replacement. This is insane and unethical. They are playing with people's lives knowing full well that the average consumer can't fix this or just go buy a new car. I want justice!

NHTSA complaint 11738188. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

95,015 miles

Odometer Fraud. The contact purchased a 2017 Buick Enclave. The contact stated that the check engine warning light was illuminated. The contact attempted to have the vehicle serviced at the dealer, but services were declined. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 92,000, and at the time of obtaining a Carfax report, it was discovered that the mileage was 95,015. The vehicle was taken to an independent mechanic for service, but was not repaired. The State Attorney General was contacted, but no additional assistance was provided.

NHTSA complaint 11725463. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
> Failed component is the front sun roof window > The shattering of the glass sounded like a bullet coming through the roof of the car. Sprayed me with glass from the implosion. I was in heavy rush hour traffic. >There are several complaints about the sun roof window just shattering. > Not at this time. >No warning or cracks in the sun roof were observed. > I was driving on the Highway at 60 mph and the front sun roof window just shattered and sprayed me with glass.

NHTSA complaint 11723536. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Shortly after purchasing my 2017 enclave premium around 60000 I noticed a problem that felt like vehicle's tires were skipping when making sharp turns. Upon my own extensive research (as I didn’t have time money and couldn’t go won’t vehicle) discovered a clutch pack needed replaced. This is after replacing the battery and brakes nit even a month after buying. Later after taking it for an oil change I received a report stating the rear differential was cracked and power steering rack needed replaced. While driving in rush hour traffic one day all power steering was lost with no explanation. Still having problems with tire pressure monitor replacing multiple tire stems and tires. Won’t start

NHTSA complaint 11718078, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue after being contacted several times. The contact had not experienced a failure.

NHTSA complaint 11692530. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Buick Enclave

Model year Complaints Recalls Deaths
2025 36 0
2022 13 1
2021 25 2
2020 56 6
2019 42 1
2018 64 0
2016 140 4
2015 171 5
2014 292 7
2013 68 4
2012 132 6
2011 211 6
2010 275 6

Other 2017 Buick models

Every Buick on this site — 60 vehicles, 172 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst