Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 37 safety complaints
about the 2025 Buick Enclave with the US government. Of those, 3 describe a crash, 6 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the brakes,
named in 11 complaints, 30% of the total.
The typical failure was reported at 3,000 miles,
the median across the 5
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers October 2024 to September 2026 · How this is counted
What is on file
37 complaints on file
37
Complaints
3
Describe a crash
0
Mention fire
6
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
SERVICE BRAKES 11 · 30%
11 30%
ELECTRICAL SYSTEM 9 · 24%
9 24%
FORWARD COLLISION AVOIDANCE 7 · 19%
7 19%
UNKNOWN OR OTHER 7 · 19%
7 19%
ENGINE 4 · 11%
4 11%
LANE DEPARTURE 4 · 11%
4 11%
POWER TRAIN 3 · 8%
3 8%
SERVICE BRAKES, HYDRAULIC 3 · 8%
3 8%
BACK OVER PREVENTION 2 · 5%
2 5%
AIR BAGS 1 · 3%
1 3%
CHILD SEAT 1 · 3%
1 3%
COMMUNICATION 1 · 3%
1 3%
0815
One complaint can name several systems, so these add up to more than 37.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2026 at 19.
20 15 10 5
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2025 Buick ENCLAVE, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Not rated
Not rated
Frontal crash
Not rated
Not rated
Frontal, driver
Not rated
Not rated
Frontal, passenger
Not rated
Not rated
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
18.5%
17.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Electronic Brake Module Component Failure
EA26006
Still open engineering analysis · opened August 21, 2026
the brakes
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
AIR BAGS
3 injured · crash · towed · 14,300 miles
The contact owned a 2025 Buick Enclave. While the contact’s daughter was driving through an intersection on a green light at an undisclosed speed, a truck crashed into the front driver’s side of the vehicle. Upon impact, the air bags failed to deploy. The contact and his wife and daughter were all transported for medical attention and were checked for injuries. The contact received a CT scan and was currently undergoing physical therapy and pain management injections for back and hip injuries. The contact’s wife underwent CT scans, and the daughter was awaiting an MRI result following the follow-up with the primary care physician. A Police report was filed, and the vehicle was deemed a …
NHTSA complaint 11750304, quoted in part. Filed by an owner and not verified by NHTSA or by us.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2 injured · crash · towed
Onstar keeps running and failed. Nothing works on car without it. Its dead after shutting it off. And no safety features work.
NHTSA complaint 11727387. Filed by an owner and not verified by NHTSA or by us.
CHILD SEAT
1 injured · crash · towed
The contact owns an Evenflo Safety Seat, Model Type: Revolve Extend 360 Rotational All-in-One Convertible Car Seat, Model Number: 25701756, manufactured in October 2022. The safety seat was being utilized in a 2025 Buick Enclave. The contact stated that while driving at approximately 35-45 MPH, the vehicle was T-boned by another vehicle on the passenger side. The air bags did not deploy. The safety seat was located on the rear driver's side, and another safety seat was on the rear passenger's side; however, the rear passenger's side safety seat showed no visible signs of damage. There were no passengers in the safety seats. The contact stated that the rear driver's side safety seat was in …
NHTSA complaint 11690298, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
The sunroof exploded without warning. Driving 57 MPH on a 55 MPH road, it was a sunny day, there were no cars around me and there were open fields on both sides of me. My daughter (17-years old) was starring up at the sunroof when the sunroof exploded.....And it sounded like a gunshot. Manufacturer would not warranty the sunroof as I could not prove the glass was not broken by an object.
NHTSA complaint 11763565. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
Driving at 30mph and all the dashboard lights turned on and all the warnings kept popping on the dashboard and 30 seconds later the brakes were not working when I was approaching a busy intersection. I was able to pump the brakes and stop the vehicle and put it in park and the vehicle shut off and nothing would work - not even the hazard lights. The vehicle is currently at the dealership being assessed.
NHTSA complaint 11740224. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
I was driving and a variety of failure warnings popped up on my screen along with a total brake failure, unable to stop, had to coast until the vehicle was no longer moving. No accident resulted, but it could have been very serious. Mechanics diagnosed it as a loose battery cable.
NHTSA complaint 11739449. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
The Automatic Emergency Braking (AEB) system activates unexpectedly and dangerously. Incident 1 5/7/2026: While driving approximately 2 mph in a drive-thru and rounding a curve, the vehicle suddenly applied full braking without warning. The braking force was severe enough that I struck my face on the steering wheel and my child was thrown forward in a secured car seat. Incident 2 5/19/2026: While merging onto a busy road behind a semi truck, the vehicle again applied sudden hard braking after I safely merged. This caused the vehicle behind me to nearly rear-end me, creating a high-risk traffic situation. These events occurred with no obstacle or reason that would justify emergency braking. …
NHTSA complaint 11738785, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
The brakes make a squealing noise when backing up and this has been reported on many 2025 enclaves. There is also a repeated clicking noise after turning the vehicle off.
NHTSA complaint 11737790. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst