CSR

Buick · NHTSA safety record

2021 Buick Enclave

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

25

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2021 Buick Enclave have filed 25 safety complaints with NHTSA between March 2021 and July 2026. The most complained-about system is the electrical system, named in 6 of them (24%). The typical failure was reported at 62,188 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

AIR BAGS:SIDE/WINDOW:CURTAIN

22V210000 · March 31, 2022

The defect
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
The risk
Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
The remedy
Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.

General Motors, LLC · up to 89 vehicles across all model years covered

AIR BAGS:SENSOR:FRONTAL IMPACT

21V472000 · June 24, 2021

The defect
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.
The risk
Air bags that do not deploy as intended can increase the risk of injury.
The remedy
Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is N212340220.

General Motors, LLC · up to 6 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 25.

ELECTRICAL SYSTEM 6 24%
SERVICE BRAKES 6 24%
UNKNOWN OR OTHER 4 16%
SEAT BELTS 3 12%
STRUCTURE 3 12%
ENGINE 2 8%
LATCHES/LOCKS/LINKAGES 2 8%
POWER TRAIN 2 8%
FUEL/PROPULSION SYSTEM 1 4%
LANE DEPARTURE 1 4%
STEERING 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 9.

2021 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

90,000 miles

The contact owns a 2021 Buick Enclave. The contact stated that while driving at an undisclosed speed with the contact and her daughter inside the vehicle, her daughter's seat belt became extremely tight. The seat belt failed to unlatch, forcing the contact to cut the seat belt to remove her daughter from the seat. The contact believed that the seat belt had malfunctioned. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

NHTSA complaint 11753269. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The muffler and tail pipe has fallen off 6 times and ive had to get repaired. I believe it is due to the bad torque converter that others have complained about and goggle says that is a likely failure on the buick.

NHTSA complaint 11744657. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The liftgate of my vehicle began opening on it's own at no apparent interval, but now occurs frequently while waiting for a repair part to come in. This has happened while parked - including in public parking lots (where someone malicious could have entered the vehicle and the closed the liftgate after entering the vehicle - I would have been unaware of their presence) as well as while driving, which presents multiple safety issues including belongings falling out of the vehicle or causing an accident. The vehicle was taken to the dealer for diagnosis and repair and the part has been on backorder since April 20, 2026. Multiple user forums report a plethora of other individuals experiencing

NHTSA complaint 11744102, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
Passenger side seatbelt latch gets stuck so when trying to buckle it doesn’t go in, you have to try multiple times. Get a notification on dashboard every once in a while saying seatbelt or airbag issue contact dealer. Warning light (air bag and seatbelt system) lights up. My safety is put at risk as I am pregnant and not sure whether the seatbelt will buckle or not while I’m in the passenger seat. I have not taken this In to be looked at yet.

NHTSA complaint 11743361. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
About six months ago the tailgate foot sensor failed and has not worked. Since then, the tailgate began randomly opening on its own, mostly when the car is parked and shut off, but as of today(4-28-2026) it started occurring while I'm driving. In addition to the hazard of items falling from my vehicle unto the highway and/or other cars, the only way for me to close the tailgate from the driver's seat is to place the transmission in Park and push the tailgate button. Other than that, I must stop and get out and physically close it. Both actions are potential risks depending on my location and the traffic around me. I've brought this in to the dealership service department in January 2026

NHTSA complaint 11734364, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The trunk latching system malfunction even when it is set to OFF. When the vehicle is off or running it will open automatically then will not shut unless you turn the car on then shut the car off put on lock then unlock the car. While driving short distances the lift gate will open enough to trigger the alarm. I have woke up my trunk is open. It is safety for me and others due to exposure of material in trunk falling out. Safety for me sitting in car this happens all the time. I have called the dealer they want to charge $90 hr to diagnose and fix it.

NHTSA complaint 11732015. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Buick Enclave

Model year Complaints Recalls Deaths
2025 36 0
2022 13 1
2020 56 6
2019 42 1
2018 64 0
2017 179 3
2016 140 4
2015 171 5
2014 292 7
2013 68 4
2012 132 6
2011 211 6
2010 275 6

Other 2021 Buick models

Every Buick on this site — 60 vehicles, 172 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst