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Buick · NHTSA safety record

2017 Buick Envision

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 81 safety complaints about the 2017 Buick Envision with the US government. Of those, 2 describe a crash, 2 mention a fire, 3 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 25 complaints, 31% of the total. The typical failure was reported at 22,000 miles, the median across the 49 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2017 to July 2026 · How this is counted

What is on file

81 complaints on file

81

Complaints

2

Describe a crash

2

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 25 · 31%
SERVICE BRAKES 19 · 23%
ENGINE 11 · 14%
UNKNOWN OR OTHER 11 · 14%
POWER TRAIN 10 · 12%
STEERING 8 · 10%
EXTERIOR LIGHTING 7 · 9%
SERVICE BRAKES, HYDRAULIC 4 · 5%
SEAT BELTS 3 · 4%
STRUCTURE 3 · 4%
FUEL/PROPULSION SYSTEM 2 · 2%
SEATS 2 · 2%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 81.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 15.

16 12 8 4
17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2017 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2017 Buick ENVISION, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

18V358000 · May 31, 2018

The defect
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
The risk
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
The remedy
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.

General Motors LLC · up to 895 vehicles across all model years covered

STRUCTURE

17V412000 · June 29, 2017

The defect
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. The affected vehicles received a replacement headliner as part of a repair. These service parts might not have had impact energy-absorbing foam blocks attached. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 201, "Occupant protection in interior impact."
The risk
If the service parts do not have energy-absorbing foam blocks, there may be an increased risk of occupant injury in the event of a crash.
The remedy
GM will notify owners, and dealers will replace the headliner assembly, free of charge. The recall began on July 28, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17275.

General Motors LLC · up to 10 vehicles across all model years covered

EQUIPMENT

17V404000 · June 27, 2017

The defect
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
The risk
If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash.
The remedy
GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.

General Motors LLC · up to 768 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

16V516000 · July 7, 2016

The defect
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles manufactured February 4, 2016, to April 25, 2016. The Tire and Loading Information label may display the incorrect maximum weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
Incorrect weight information may cause an owner to overload the vehicle. Overloading may reduce vehicle control, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will install a corrected label as necessary, free of charge. The began on August 22, 2016. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 56340.

General Motors LLC · up to 4,558 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY:DOOR

1 injured

2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO FRONT DRIVER AND PASSENGER DOOR EDGES BEING RAZOR SHARP. *LD THE CONSUMER STATED THE SHARP DOOR EDGES CAUSED A SEVERE LACERATIONON THE PASSENGER RIGHT LEG. THE CONSMER REQUESTED TO RELEASED FROM THE LEASE AND REIMBURED PAYMENTS MADE *JS.

NHTSA complaint 11074809. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · 11,000 miles

CAR HAS ELECTRONIC CHILD SAFETY DOOR LOCKS ACTIVATED WHEN USING THE HARD BUTTON THAT TYPICALLY LOCKS ONLY WINDOWS. WIFE TOOK A NAP IN BACK SEAT ON LUNCH BREAK AT WORK, DIDN'T REALIZE WINDOW LOCK BUTTON WAS ACCIDENTALLY ENGAGED, LOCKED WITH REMOTE FROM BACK SEAT WHILE CAR WAS RUNNING. DOOR REMOTE WOULD NOT ALLOW THE BACK DOORS AND PASSENGER DOOR TO REMAIN LOCKED AND DOOR HANDLES WOULD NOT OPEN FROM INSIDE EVEN WHEN USING THE REMOTE. SHE WAS TRAPPED IN THE BACK. WITH A VERY BAD BACK AND KNEE IT WAS NOT EASY TO CLIMB TO FRONT DRIVER SIDE DOOR TO UNLOCK FROM THERE, THE ONLY PLACE THIS WOULD WORK. IF LOCKING WITH THE REMOTE, UNLOCKING WITH REMOTE SHOULD BE POSSIBLE AND WAS NOT. LITERALLY TRAPPED

NHTSA complaint 11153668, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

The liftgate has randomly started closing on me while I'm loading groceries at least 3 times in the past year. Every time it has hit me in the forehead with enough force to cause intense pain for several days. Otherwise, it works normally so there is no way I know to intentionally reproduce the issue. It has not been inspected because, again, it has happened like 3 times in the past year. Very painful, but doesn't seem likely to be something obvious.

NHTSA complaint 11712844. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

I had just left the driveway at my in-laws house, which is approx. an hour and 45 minutes from my home. Within moments, randomly, the sun roof popped open, as if someone had hit a remote. It would not close, and after trying for a bit, decided to drive home and we would address it there. When I hit the open road, the roof went the rest of the way open and then about two miles from the house, I starting choking on the smell of burning plastic. I immediately pulled over on to the shoulder of a side road, turning off the car. My husband was in a vehicle behind me and came over and we were both very concerned the vehicle was going to catch on fire. He tried to pull the fuse in the panel, but

NHTSA complaint 11520456, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
When I stop at traffic lights, my car does not immediately turn back on (it has the auto stop feature). It flashes "parking brake released" on the dashboard. Then, it starts back up. Sometimes, it has not started back up right away & the steering wheel seizes. It has also said, "Assisted Steering Reduced" & "Stabilitrack Not Engaged (or something to that effect)." When the issue started, I tried to start my car & it said to put the car in park but it was already in park. I tried repeatedly to put it drive to put it back in park & it did not register that I was shifting gears. I turned my car off & turned it back on & it shook violently. So I shut it off immediately. The safety hazard is

NHTSA complaint 11752143, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

71,069 miles

The contact owns a 2017 Buick Envision. The contact stated that while driving approximately 35-40 MPH, the brakes became inoperable. There were no warning lights illuminated. The contact was able to use the terrain-driving system to continue driving. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the brake hose to the brake master cylinder had failed, and the brake fluid was extremely low. The vehicle was partially repaired. The front hoses were replaced, and the mechanic informed the contact that the rear hoses needed to be replaced. The manufacturer was contacted, but no assistance was

NHTSA complaint 11734580, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Driver side front rubber brake line blew out causing all fluid to leak out while my wife was driving it 2/14/2026

NHTSA complaint 11718323. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
2017 Buick envision failed an annual smog check with OBD trouble codes: P0700; P2535; and U0100. P0700 is related to a transmission issue.

NHTSA complaint 11714262. Filed by an owner and not verified by NHTSA or by us.

ENGINE
During multiple drives the vehicle completely shuts off when driving or at lower speeds. When this occurs (4 times over the last 3 months) the vehicle has no power or ability to restart creating a major safety issue. You cannot turn on the hazards or anything in the vehicle. The vehicle is still in drive (because you were driving when it occurred) and so you're unable to shift back into park to restart. After some time you are able to restart the vehicle and continue driving.

NHTSA complaint 11693761. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Buick Envision

Model year Complaints Recalls Deaths
2025 10 0 —
2024 12 1 —
2023 25 1 —
2022 25 1 —
2021 23 2 —
2016 19 5 —

Other 2017 Buick models

Enclave 179 Encore 89 Lacrosse 36 Verano 9

Complaints on file, same model year.

Every Buick on this site — 63 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst