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Buick · NHTSA safety record

2023 Buick Envision

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 25 safety complaints about the 2023 Buick Envision with the US government. Of those, no death is recorded. One recall campaign is open against it, covering the exterior lighting.

The most complained-about system is the electrical system, named in 7 complaints, 28% of the total. The typical failure was reported at 3,130 miles, the median across the 7 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2023 to September 2026 · How this is counted

What is on file

25 complaints on file

25

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 7 · 28%
POWER TRAIN 5 · 20%
ENGINE 4 · 16%
SERVICE BRAKES 4 · 16%
BACK OVER PREVENTION 3 · 12%
UNKNOWN OR OTHER 3 · 12%
FUEL SYSTEM, GASOLINE 2 · 8%
FUEL/PROPULSION SYSTEM 2 · 8%
LANE DEPARTURE 2 · 8%
SERVICE BRAKES, HYDRAULIC 2 · 8%
STEERING 2 · 8%
AIR BAGS 1 · 4%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 25.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 8.

12 9 6 3
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Buick ENVISION, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 14.7% 16.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

22V903000 · December 8, 2022

The defect
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

General Motors, LLC · up to 740,108 vehicles across all model years covered · fixed by software update

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

towed · 5,000 miles

The contact owns a 2023 Buick Envision. The contact stated that while driving at approximately 40 MPH, the vehicle lost motive power. No warning lights were illuminated, and the vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the ABS control module needed to be replaced. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.

NHTSA complaint 11522737. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

towed · 7,600 miles

The contact owns a 2023 Buick Envision. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was repaired. In addition, the contact researched and discovered that the failure was a known failure with similar vehicles; however, no recall had been initiated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 7,600.

NHTSA complaint 11710704. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 77,000 miles

The contact owns a 2023 Buick Envision. The contact stated that while driving at 67 MPH, the vehicle unexpectedly jerked and then lost motive power without warning lights being illuminated. The vehicle was unable to restart. The vehicle was towed to a service center where it was diagnosed that the transmission solenoid had seized and that the failure was internal to the transmission. The contact was informed that multiple TSB codes were found. The vehicle was not repaired. The contact was referred to the NHTSA hotline for further assistance. The contact also stated that the insurance agency was scheduled to inspect the vehicle for a claim. The manufacturer was not made aware of the failure.

NHTSA complaint 11763456, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
I purchased this vehicle on [XXX]. Dealership was: PM AUTO GALLERY, LLC. This vehicle had a salvaged title due to an accident several months earlier. Pablo Mazlumian is the proprietor & owner. He did disclose that this Buick Envision was salvaged, yet in good working order. He recommended getting the vehicle inspected from a independent shop prior to purchase. This was completed by CHRISTIAN BROTHERS also located in KS. There were no apparent issues found by this inspection, nor were there any disclosed issues made by Pablo. Pablo did highly recommend that I purchase a fully extended warranty through a company that he was associated with. A warrty was purchased. This vehicle was then

NHTSA complaint 11761786, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
On July 23, 2026, the transmission failed. I was driving for a weekend getaway (4.5 hrs from my home) and the transmission jerked extremely hard three times and I lost control of the car. I was driving through the mountains at 8pm. The RPM was in the red zone, even though my speed was fairly low. The car would not go into Park or Reverse. I took the car to HONOR GMC for diagnostic and they told me it cost $249 for the basic check. After the basic check, and not finding the solution, it would be an additional $2500 to drop the transmission for further inspection. Prior to this, there was no indication/warning light that the transmission was failing on a 3 year old car. The transmission on a

NHTSA complaint 11754807, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Onstar module out. Car can not be detected of location. Can not use gps. In the event of accident onstar can not help me this is a safety problem for a woman especially. When it first went out the car would not cut completely off had to disconnect battery. The gps light stays on with a line through it. Can’t use blue onstar button it’s completely out. Dealership says module needs to be changed. It has also affected other components of the car. I see this is a wide range problem. Dealer sell this as a safety component in the car but when asked about a recall they now want to state its its luxury.

NHTSA complaint 11736939. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The transmission on the vehicle failed. It is available for inspection. The vehicle began jolting, when accelerating from a stop, or when slowing to a stop. Seemed to be slipping out of gear while driving. We reported the incident to the dealership. They said they found nothing wrong. The issue continued, and the check engine light came on, so we returned to the dealer again. This time they found it needed the transmission to be rebuilt. They have had the car at the service center for 5 months. The parts they need are no longer available.

NHTSA complaint 11724171. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Parked a running vehicle, 2023 Buick Envision with 52000 miles and when I went to start the car again, it would not run; cranked OK but would not start, just "stumbled" for a few seconds and then nothing. Tried several times thereafter to start to no avail. Called for a tow and learned that due to a not running vehicle that has electronic transmission, could not put it in neutral to allow a simple tow; tow driver had to put dolly on both front wheels and rear to tow to GM dealer. Original decision by service rep was that the fault was due to a bad fuel pump module. I called GM for any recall on this model and device only to hear that it was not a problem for them to present a recall. I am

NHTSA complaint 11716046, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Buick Envision

Model year Complaints Recalls Deaths
2025 10 0 —
2024 12 1 —
2022 25 1 —
2021 23 2 —
2017 81 4 —
2016 19 5 —

Every Buick on this site — 63 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst