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Buick · NHTSA safety record

2014 Buick Regal

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 38 safety complaints about the 2014 Buick Regal with the US government. Of those, 1 describes a crash, 1 person was injured and no death is recorded. 2 recall campaigns are open against it, covering the steering and the power train.

The most complained-about system is the engine, named in 9 complaints, 24% of the total. The typical failure was reported at 48,864 miles, the median across the 26 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2015 to June 2026 · How this is counted

What is on file

38 complaints on file

38

Complaints

1

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 9 · 24%
UNKNOWN OR OTHER 7 · 18%
ELECTRICAL SYSTEM 6 · 16%
POWER TRAIN 6 · 16%
SERVICE BRAKES 4 · 11%
EXTERIOR LIGHTING 3 · 8%
STEERING 3 · 8%
VISIBILITY/WIPER 3 · 8%
ELECTRONIC STABILITY CONTROL (ESC) 2 · 5%
EQUIPMENT 2 · 5%
FUEL/PROPULSION SYSTEM 2 · 5%
LANE DEPARTURE 1 · 3%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 38.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 8.

12 9 6 3
15 16 17 18 19 20 21 22 23 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2015 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2014 Buick REGAL, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.9% 10.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

STEERING

14V409000 · July 2, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
The risk
If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
The remedy
GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

General Motors LLC · up to 106 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

14V092000 · February 21, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
The risk
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
The remedy
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

General Motors LLC · up to 355 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured · 100 miles

I OWNED THE CAR LESS THAN ONE WEEK AND AS I WAS DRIVING ON THE I-10 THE SUNROOF EXPLODED ON ME, DEALERSHIP TRIED TO PIN IT ON ME, BUT THEY WOUND UP KEEPING THE CAR A MONTH AND FINALLY FIXED IT , I KINDA FIGURED IT WAS A MANU DEFECT, BUT THE DEALERSHIP WON'T FESS UP TO THAT

NHTSA complaint 10759325. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

crash · towed · 24,000 miles

WHILE NORMALLY DRIVING ON AN INTERSTATE HIGHWAY AND ATTEMPTING TO PASS A SEMI TRUCK, THE VEHICLE SUDDENLY WENT OUT OF CONTROL. THE VEHICLE WENT TO MAXIMUN ACCELERATION AND THE BRAKES AND STEERING BOTH FAILED TO RESPOND. THE VEHICLE WENT INTO A SPIN AND CRASHED INTO THE SEMI TRUCK'S REAR TRAILER WHEELS. THE TRUCK RAN OVER THE LEFT FRONT PORTION OF THE VEHICLE, BLOWING BOTH OUTER TIRES ON THE TRUCK AND CRUSHING THE FRONT, LEFT PORTION VEHICLE IN THE PROCESS. THERE WAS NO TICKETS ISSUED BY THE POLICE AGENCY THAT INVESTIGATED THE ACCIDENT. THE INSURANCE COMPANY INVOLVED SETTLED ALL CLAIMS AND TOTALED OUT THE VEHICLE. I REPURCHASED THIS VEHICLE FROM THE INSURANCE COMPANY BECAUSE I WAS DETERMINED

NHTSA complaint 10944573, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

71,000 miles

The contact owns a 2014 Buick Regal. The contact stated that while his wife was reversing, the vehicle failed to shift out of gear. The gear shifter was in drive(D); however, the vehicle failed to move as intended. After several attempts to shift into gear, the transmission was engaged shifted into gear, and the vehicle operated normally. No warning lights were illuminated. The contact believed that the failure was related to NHTSA Campaign Number 14V092000 (Power Train). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was

NHTSA complaint 11744127, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
#18369: Special Coverage - Camshaft Oil Control Valve (Nov 29, 2018) Document ID # 5182385 (Reference # N182189940) Release Date: November 2018

NHTSA complaint 11693197. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Driver side HID headlight filling with condensation on lens and water collecting inside the headlight capsule where the wiring for the bulbs and ballast run through. Daytime running light now out and potential loss of headlight use is foreseen.

NHTSA complaint 11561044. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My vehicle has an electrical problem due to the recall. I took it into the Buick dealer. They could not find an electrical problem. But there is an electrical problem. And has been since I bought it at Jim Riles in Washington Township Michigan.

NHTSA complaint 11522063. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Problem in translation

NHTSA complaint 11515046. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Driver side headlight assembly condensation. Heavy condensation is continuous and never clears up. No visible cracks or broken seals. Upon investigation, this seems to be an issue with Buick. There are numerous complaints among owners. The condensation diminishes the effectiveness of the headlight and limits the vision while driving.

NHTSA complaint 11513571. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Buick Regal

Model year Complaints Recalls Deaths
2019 19 3 —
2018 19 3 —
2016 41 1 —
2015 33 0 —
2013 91 5 —
2012 92 6 —
2011 280 4 —

Other 2014 Buick models

Enclave 292 Verano 101 Lacrosse 63 Encore 60

Complaints on file, same model year.

Every Buick on this site — 63 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst