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Buick · NHTSA safety record

2019 Buick Regal

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 19 safety complaints about the 2019 Buick Regal with the US government. Of those, no death is recorded. 3 recall campaigns are open against it, covering the hydraulic brakes and the seats.

The most complained-about system is the electrical system, named in 7 complaints, 37% of the total. The typical failure was reported at 25,162 miles, the median across the 8 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2018 to September 2026 · How this is counted

What is on file

19 complaints on file

19

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 7 · 37%
POWER TRAIN 6 · 32%
ENGINE 3 · 16%
SEATS 2 · 11%
SERVICE BRAKES 2 · 11%
SUSPENSION 2 · 11%
UNKNOWN OR OTHER 2 · 11%
EQUIPMENT 1 · 5%
FUEL/PROPULSION SYSTEM 1 · 5%
SERVICE BRAKES, HYDRAULIC 1 · 5%
STRUCTURE 1 · 5%
TIRES 1 · 5%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 19.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 5.

8 6 4 2
18 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2018 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2019 Buick Regal. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

22V465000 · June 30, 2022

The defect
General Motors, LLC (GM) is recalling certain 2018-2020 Buick Regal vehicles. In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power brake assist. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 135, "Light vehicle brake systems."
The risk
A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the EBCM software, free of charge. Interim owner notification letters advising owners of the safety risk were mailed on August 19, 2022. Owner notification letters were mailed September 16, 2022. Owners may contact Buick's customer service at 1-800-521-7300.

General Motors, LLC · up to 23,734 vehicles across all model years covered

SEATS

19V762000 · October 24, 2019

The defect
General Motors LLC (GM) is recalling certain 2019-2020 Buick Regal vehicles. The driver or passenger front seat frames may have a lower crossbar that was improperly welded.
The risk
Seats with improper welds may not provide adequate protection in the event of a crash, increasing the risk of an injury.
The remedy
GM will notify owners, and dealers will inspect the crossbar welds on the front seats. If the crossbar is improperly welded, the seat back frame will be replaced, free of charge. Interim notices informing owners of the safety risk were mailed November 26, 2019. Owners received a second notice and the recall began February 20, 2020. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is N192278300.

General Motors LLC · up to 341 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

18V576000 · August 30, 2018

The defect
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
The risk
A reduction of braking performance can increase the risk of a crash.
The remedy
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

General Motors LLC · up to 210,628 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

30,000 miles

The contact owns a 2019 Buick Regal. The contact stated that while driving 20 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The traction and check engine warning lights were illuminated. The failure had occurred while the grandchildren were inside the vehicle. The contact stated that the warning lights illuminated and then turned off. The failure occurred after it had rained, and while going through the car wash. The contact stated that water entered through the windshield into the electrical box. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated.

NHTSA complaint 11763352, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
Dear NHTSA, I am submitting a formal complaint regarding a 2019 Buick Regal, which I purchased as a used vehicle in 2023 with approximately 19,000 miles. Since owning the car, I have added only 14,000 miles, yet I have experienced multiple significant and ongoing issues that raise serious concerns about the safety, reliability, and warranty service associated with this vehicle. Vehicle Problems: Suspension Issues: Shortly after purchase, the car has had persistent suspension problems, which negatively affect stability and ride quality. The dealership has replaced multiple suspension components, but the issue continues and remains unresolved. General Motors (GM) initially agreed to cover

NHTSA complaint 11665701, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
My car has had suspension issues for 2 years and I have repeatedly taken the car to the dealership.

NHTSA complaint 11665342. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Intermittent Shift to Park Message Displayed While Vehicle in Park. See #19-NA-206 (through DTC B000A may not be set!). Caused by poor design of shift position switches! This is a KNOWN issue for many GM vehicles including my 2019 Buick Sportback, for nearly 20 years. GM should be made to fix this. In addition to not being able to start car and running down battery because of car power still being on and endangering the personal safety of every person using GM vehicles, it is possible Steering Lock may or may not occur and many vehicle accessories may not operate correctly. GM needs to supply a fix.

NHTSA complaint 11656034. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
PCV system failed causing excess pressure to blow out the rear main seal and crankcase seal resulting in an oil leak. No lights and no codes were on the dashboard. The only symptom was a high pitched squealing sound during very cold weather. The problem has been reproduced by the dealer. The problem first appeared the first winter owning the vehicle.

NHTSA complaint 11642534. Filed by an owner and not verified by NHTSA or by us.

TIRES

38,000 miles

The contact owns a 2019 Buick Regal TourX equipped with Continental Pro Contact tires, Tire Size: 235/50/R18, and DOT [XXX] . The contact stated that while driving on several occasions at various speeds, he observed what he believed to be the tires vibrating. The vehicle was taken to an independent mechanic where it was diagnosed that the belt separated on the inside of the passenger and drivers rear tires. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 38,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11635114. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Buick Regal

Model year Complaints Recalls Deaths
2018 19 3 —
2016 41 1 —
2015 33 0 —
2014 38 2 —
2013 91 5 —
2012 92 6 —
2011 280 4 —

Other 2019 Buick models

Encore 86 Enclave 42

Complaints on file, same model year.

Every Buick on this site — 63 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst