Recall · 24V035000
Tesla recalled 3 models over back over prevention
199,575
Vehicles covered
3
Models
3
Model years
January 22, 2024
Filed with NHTSA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- The defect
- Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
- What it can cause
- A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
- What the dealer does
- Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner. This one is fixed by a software update rather than a workshop visit.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 199,575 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2023, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Tesla vehicles have been recalled over the back over prevention 4 times before this, most recently in April 2023 as 23V244000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 1,440 complaints with NHTSA, 605 of them before this campaign was filed. 48 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2022, 1 year before this filing.
The vehicles on this campaign carry 24 other recalls published here, the newest being: 26V507000 (exterior lighting), 26V283000 (back over prevention), 25V172000 (air bags), 25V092000 (steering).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Tesla, Inc. with NHTSA on January 22, 2024 as campaign 24V035000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-01-22.
Independent developer and analyst