Recall · 24V091000
Ford Motor recalled the FORD Explorer over suspension
121
Vehicles covered
1
Model
1
Model years
February 8, 2024
Filed with NHTSA
SUSPENSION:FRONT:MACPHERSON STRUT
- The defect
- Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.
- What it can cause
- A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.
- What the dealer does
- Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| FordExplorer | 2023 | 2023 |
How this campaign compares
At 121 vehicles this is a small campaign: 67% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2023, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the suspension 38 times before this, most recently in September 2022 as 22V731000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 106 complaints with NHTSA, 19 of them before this campaign was filed. 13 of those name the suspension, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 14 other recalls published here, the newest being: 26V451000 (seats), 26V159000 (seat belts), 26V123000 (back over prevention), 25V685000 (equipment).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on February 8, 2024 as campaign 24V091000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-02-08.
Independent developer and analyst