Recall · 24V213000
Prevost Car (US) recalled 3 models over equipment
37
Vehicles covered
3
Models
3
Model years
March 20, 2024
Filed with NHTSA
EQUIPMENT
- The defect
- Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.
- What it can cause
- Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
- What the dealer does
- Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-13.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| PrevostH3-45 | 2024 | Not published here |
| PrevostH3-45 VIP | 2010 | Not published here |
| PrevostX3-45 | 2024 | Not published here |
How this campaign compares
At 37 vehicles this is a small campaign: 81% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2010 to 2024, so the oldest vehicles on it were 14 model years old when the defect was reported to NHTSA.
Prevost vehicles have been recalled over the equipment 16 times before this, most recently in February 2023 as 23V126000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 7 other recalls published here, the newest being: 24V523000 (equipment adaptive/mobility), 24V179000 (electrical system), 23V889000 (equipment adaptive/mobility), 23V805000 (forward collision avoidance).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Prevost Car (US) Inc. with NHTSA on March 20, 2024 as campaign 24V213000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-03-20.
Independent developer and analyst