Recall · 24V523000
Prevost Car (US) recalled 5 models over equipment adaptive/mobility
2,653
Vehicles covered
5
Models
50
Model years
July 9, 2024
Filed with NHTSA
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- The defect
- Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
- What it can cause
- An unstable wheelchair increases the risk of injury to lift occupants.
- What the dealer does
- Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| PrevostH3-41 | 2006, 2007, 2014 and 2018 | Not published here |
| PrevostH3-45 | 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2023 and 2024 | Not published here |
| PrevostH3-45 VIP | 2019 | Not published here |
| PrevostX3-45 | 2005 to 2024 | Not published here |
| PrevostX3-45 Commuter | 2017, 2018, 2019, 2021, 2022 and 2023 | Not published here |
How this campaign compares
At 2,653 vehicles this is a bigger campaign than 69% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2005 to 2024, so the oldest vehicles on it were 19 model years old when the defect was reported to NHTSA.
Prevost vehicles have been recalled over the equipment adaptive/mobility 2 times before this, most recently in December 2023 as 23V889000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 27 other recalls published here, the newest being: 25V461000 (visibility), 24V213000 (equipment), 24V179000 (electrical system), 24V178000 (steering).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Prevost Car (US) Inc. with NHTSA on July 9, 2024 as campaign 24V523000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-07-09.
Independent developer and analyst