Recall · 24V344000
Volkswagen Group of America recalled the VOLKSWAGEN ID.4 over back over prevention
79,965
Vehicles covered
1
Model
3
Model years
May 15, 2024
Filed with NHTSA
BACK OVER PREVENTION:SOFTWARE
- The defect
- Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
- What it can cause
- Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
- What the dealer does
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 79,965 vehicles this is a bigger campaign than 91% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2023, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Volkswagen vehicles have been recalled over the back over prevention 5 times before this, most recently in June 2023 as 23V436000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 917 complaints with NHTSA, 363 of them before this campaign was filed. 74 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2021, 2 years before this filing.
The vehicles on this campaign carry 23 other recalls published here, the newest being: 26V030000 (electrical system), 26V028000 (electrical system), 25V836000 (electrical system), 25V434000 (service brakes).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on May 15, 2024 as campaign 24V344000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-05-15.
Independent developer and analyst