Recall · 24V398000
Mack Trucks recalled 3 models over steering
Do not drive until repaired. NHTSA issues this where it considers the risk immediate, and it stands until the repair is done.
972
Vehicles covered
3
Models
3
Model years
June 4, 2024
Filed with NHTSA
STEERING:LINKAGES:DRAG:LINK:CONNECTION
- The defect
- Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
- What it can cause
- A sudden loss of steering control increases the risk of a crash.
- What the dealer does
- Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| MackAnthem (AN) | 2025 | Not published here |
| MackGranite (GR) | 2025 | Not published here |
| MackTE | 2025 | Not published here |
How this campaign compares
At 972 vehicles this is a bigger campaign than 58% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2025, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.
Mack vehicles have been recalled over the steering 37 times before this, most recently in December 2023 as 23V899000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 10 other recalls published here, the newest being: 25V756000 (exterior lighting), 25V666000 (seat belts), 25V521000 (steering), 25V382000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mack Trucks, Inc. with NHTSA on June 4, 2024 as campaign 24V398000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-06-04.
Independent developer and analyst