Recall · 24V520000
Mercedes-Benz USA recalled the MERCEDES-BENZ GLC 300 over structure
7
Vehicles covered
1
Model
1
Model years
July 8, 2024
Filed with NHTSA
STRUCTURE:INTERIOR PANELS:DASHBOARD
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 4MATIC vehicles. Certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. In addition, the 12-Volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.
- What it can cause
- An improper air bag deployment increases the risk of injury in a crash. Overheated wiring can increase the risk of a fire.
- What the dealer does
- Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzGLC 300 | 2023 | 2023 |
How this campaign compares
At 7 vehicles this is a small campaign: 94% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2023, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the structure 41 times before this, most recently in February 2024 as 24V151000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 55 complaints with NHTSA, 38 of them before this campaign was filed. 4 of those name the structure, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in June 2023, 1 year before this filing.
The vehicles on this campaign carry 11 other recalls published here, the newest being: 26V481000 (latches/locks/linkages), 25V533000 (steering), 25V365000 (exterior lighting), 25V379000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on July 8, 2024 as campaign 24V520000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-07-08.
Independent developer and analyst