Recall · 24V151000
Daimler Coaches North America recalled 2 models over structure
111
Vehicles covered
2
Models
6
Model years
February 26, 2024
Filed with NHTSA
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
- The defect
- Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- What it can cause
- A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
- What the dealer does
- Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzTourrider Business | 2022 to 2024 | Not published here |
| Mercedes-BenzTourrider Premium | 2022 to 2024 | Not published here |
How this campaign compares
At 111 vehicles this is a small campaign: 68% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2022 to 2024, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the structure 40 times before this, most recently in December 2023 as 23V876000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 3 other recalls published here: 25V144000 (seats), 24V141000 (equipment adaptive/mobility), 23V893000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Coaches North America with NHTSA on February 26, 2024 as campaign 24V151000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-02-26.
Independent developer and analyst