Recall · 23V893000
Daimler Coaches North America recalled 2 models over electrical system
66
Vehicles covered
2
Models
6
Model years
December 22, 2023
Filed with NHTSA
ELECTRICAL SYSTEM
- The defect
- Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
- What it can cause
- A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
- What the dealer does
- Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzTourrider Business | 2022 to 2024 | Not published here |
| Mercedes-BenzTourrider Premium | 2022 to 2024 | Not published here |
How this campaign compares
At 66 vehicles this is a small campaign: 75% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2022 to 2024, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the electrical system 57 times before this, most recently in December 2023 as 23V835000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 3 other recalls published here: 25V144000 (seats), 24V151000 (structure), 24V141000 (equipment adaptive/mobility).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Coaches North America with NHTSA on December 22, 2023 as campaign 23V893000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-12-22.
Independent developer and analyst