Recall · 23V835000
Mercedes-Benz USA recalled 2 models over electrical system
164
Vehicles covered
2
Models
4
Model years
December 8, 2023
Filed with NHTSA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
- What it can cause
- An overheated ground connection can increase the risk of a fire.
- What the dealer does
- Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzGLE350 | 2021 to 2022 | Not published here |
| Mercedes-BenzGLE450 | 2021 to 2022 | Not published here |
How this campaign compares
At 164 vehicles this is a small campaign: 63% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2021 to 2022, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the electrical system 56 times before this, most recently in October 2023 as 23V676000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 112 complaints with NHTSA, 40 of them before this campaign was filed. 25 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in December 2020, 2 years before this filing.
The vehicles on this campaign carry 19 other recalls published here, the newest being: 24V724000 (electrical system), 24V207000 (electrical system), 24V118000 (power train), 23V880000 (fuel system, gasoline).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on December 8, 2023 as campaign 23V835000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-12-08.
Independent developer and analyst