CSR

Recall · 24V648000

Nova Bus (US) recalled 2 models over electrical system

179

Vehicles covered

2

Models

3

Model years

September 3, 2024

Filed with NHTSA

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The defect
Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays."
What it can cause
An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.
What the dealer does
Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Nova BusLFS2023 to 2024Not published here
Nova BusLFS Artic2023Not published here

How this campaign compares

At 179 vehicles this is a small campaign: 62% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2023 to 2024, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.

Nova Bus vehicles have been recalled over the electrical system 15 times before this, most recently in June 2024 as 24V421000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 33 other recalls published here, the newest being: 26V573000 (engine and engine cooling), 26V355000 (service brakes, air), 26V300000 (structure), 26V275000 (electrical system).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Nova Bus (US) Inc. with NHTSA on September 3, 2024 as campaign 24V648000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-09-03.
Independent developer and analyst