Recall · 24V657000
Nova Bus (US) recalled 2 models over visibility
208
Vehicles covered
2
Models
11
Model years
September 9, 2024
Filed with NHTSA
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
- The defect
- Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
- What it can cause
- An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
- What the dealer does
- Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Nova BusLFS | 2019 to 2024 | Not published here |
| Nova BusLFS Artic | 2019 to 2023 | Not published here |
How this campaign compares
At 208 vehicles this is a small campaign: 60% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2019 to 2024, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.
Nova Bus vehicles have been recalled over the visibility 7 times before this, most recently in July 2024 as 24V564000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 51 other recalls published here, the newest being: 26V573000 (engine and engine cooling), 26V355000 (service brakes, air), 26V300000 (structure), 26V275000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Nova Bus (US) Inc. with NHTSA on September 9, 2024 as campaign 24V657000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-09-09.
Independent developer and analyst