Recall · 24V862000
Mercedes-Benz USA recalled 2 models over power train
3
Vehicles covered
2
Models
2
Model years
November 15, 2024
Filed with NHTSA
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
- What it can cause
- Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
- What the dealer does
- Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzGLC 300 | 2024 | 2024 |
| Mercedes-BenzS 580 | 2024 | Not published here |
How this campaign compares
At 3 vehicles this is a small campaign: 97% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2024, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.
Mercedes-Benz vehicles have been recalled over the power train 24 times before this, most recently in May 2024 as 24V331000. That is not evidence the earlier repair failed.
This site holds the complaint record for 1 of the 2 model years the campaign names. Their owners have filed 21 complaints with NHTSA, 12 of them before this campaign was filed. 5 of those name the power train, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 7 other recalls published here, the newest being: 26V481000 (latches/locks/linkages), 25V533000 (steering), 25V379000 (structure), 25V255000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on November 15, 2024 as campaign 24V862000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-11-15.
Independent developer and analyst