Recall · 24V331000
Mercedes-Benz USA recalled 2 models over power train
283
Vehicles covered
2
Models
2
Model years
May 10, 2024
Filed with NHTSA
POWER TRAIN
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
- What it can cause
- An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.
- What the dealer does
- Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 283 vehicles this is a small campaign: 56% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2022, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the power train 23 times before this, most recently in February 2024 as 24V118000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 17 complaints with NHTSA, 1 of them before this campaign was filed. 1 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2023, 1 year before this filing.
The vehicles on this campaign carry 4 other recalls published here: 26V073000 (electrical system), 25V894000 (electrical system), 25V487000 (electrical system), 25V050000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on May 10, 2024 as campaign 24V331000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-05-10.
Independent developer and analyst