CSR

Recall · 25V050000

Mercedes-Benz USA recalled 4 models over electrical system

Park outside and away from buildings until repaired. NHTSA issues this where it considers the risk immediate, and it stands until the repair is done.

12,236

Vehicles covered

4

Models

10

Model years

February 7, 2025

Filed with NHTSA

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
What it can cause
A vehicle fire while parked or driving can increase the risk of injury.
What the dealer does
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Mercedes-BenzEQB 2502022 to 20242023
Mercedes-BenzEQB 250+2025Not published here
Mercedes-BenzEQB 300 4Matic2022 to 202420222023
Mercedes-BenzEQB 350 4Matic2022 to 202420222023

How this campaign compares

At 12,236 vehicles this is a bigger campaign than 81% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2022 to 2025, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.

Mercedes-Benz vehicles have been recalled over the electrical system 70 times before this, most recently in December 2024 as 24V930000. That is not evidence the earlier repair failed.

This site holds the complaint record for 7 of the 10 model years the campaign names. Their owners have filed 116 complaints with NHTSA, 7 of them before this campaign was filed. 91 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2023, 1 year before this filing.

The vehicles on this campaign carry 4 other recalls published here: 26V073000 (electrical system), 25V894000 (electrical system), 25V487000 (electrical system), 24V331000 (power train).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Mercedes-Benz USA, LLC with NHTSA on February 7, 2025 as campaign 25V050000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2025-02-07.
Independent developer and analyst