Recall · 24V893000
Volvo Bus recalled the VOLVO BUS 9700 over equipment
5
Vehicles covered
1
Model
1
Model years
November 26, 2024
Filed with NHTSA
EQUIPMENT:OTHER:LABELS
- The defect
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- What it can cause
- Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
- What the dealer does
- Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Volvo Bus9700 | 2025 | Not published here |
How this campaign compares
At 5 vehicles this is a small campaign: 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2025, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.
Volvo Bus vehicles have been recalled over the equipment 4 times before this, most recently in October 2023 as 23V667000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry one other recall published here: 25V469000 (equipment).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volvo Bus Corporation with NHTSA on November 26, 2024 as campaign 24V893000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-11-26.
Independent developer and analyst