Recall · 24V940000
Polestar Automotive USA recalled the POLESTAR Polestar 3 over electrical system
6
Vehicles covered
1
Model
1
Model years
December 18, 2024
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM
- The defect
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).
- What it can cause
- A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.
- What the dealer does
- Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| PolestarPolestar 3 | 2025 | 2025 |
How this campaign compares
At 6 vehicles this is a small campaign: 94% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2025, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.
Polestar vehicles have been recalled over the electrical system 3 times before this, most recently in May 2023 as 23V361000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 78 complaints with NHTSA. 49 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 26V037000 (seats), 25V555000 (structure), 25V420000 (visibility), 25V453000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Polestar Automotive USA, Inc. with NHTSA on December 18, 2024 as campaign 24V940000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-12-18.
Independent developer and analyst