Recall · 25V082000
Volkswagen Group of America recalled 3 models over back over prevention
29,569
Vehicles covered
3
Models
6
Model years
February 12, 2025
Filed with NHTSA
BACK OVER PREVENTION:SOFTWARE
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- What the dealer does
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 29,569 vehicles this is a bigger campaign than 86% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2022 to 2025, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Volkswagen vehicles have been recalled over the back over prevention 8 times before this, most recently in November 2024 as 24V875000. That is not evidence the earlier repair failed.
This site holds the complaint record for 5 of the 6 model years the campaign names. Their owners have filed 412 complaints with NHTSA, 192 of them before this campaign was filed. 18 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in December 2021, 3 years before this filing.
The vehicles on this campaign carry 6 other recalls published here, the newest being: 26V321000 (back over prevention), 24V251000 (air bags), 22V514000 (back over prevention), 22V226000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on February 12, 2025 as campaign 25V082000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-02-12.
Independent developer and analyst