Recall · 25V347000
Ford Motor recalled the FORD Explorer over structure
492,145
Vehicles covered
1
Model
2
Model years
May 23, 2025
Filed with NHTSA
STRUCTURE:BODY
- The defect
- Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- What it can cause
- Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
- What the dealer does
- Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 492,145 vehicles this is a bigger campaign than 98% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2016 to 2017, so the oldest vehicles on it were 9 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the structure 37 times before this, most recently in May 2025 as 25V316000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 4,121 complaints with NHTSA, 3,300 of them before this campaign was filed. 1,229 of those name the structure, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in September 2015, 9 years before this filing.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 26V448000 (structure), 26V101000 (suspension), 25V685000 (equipment), 24V031000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on May 23, 2025 as campaign 25V347000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-05-23.
Independent developer and analyst