Recall · 25V732000
Ford Motor recalled the FORD Flex over structure
92,347
Vehicles covered
1
Model
3
Model years
October 24, 2025
Filed with NHTSA
STRUCTURE:BODY
- The defect
- Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- What it can cause
- Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
- What the dealer does
- Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 92,347 vehicles this is a bigger campaign than 92% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2017 to 2019, so the oldest vehicles on it were 8 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the structure 40 times before this, most recently in September 2025 as 25V611000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 344 complaints with NHTSA, 200 of them before this campaign was filed. 75 of those name the structure, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in October 2017, 7 years before this filing.
The vehicles on this campaign carry 3 other recalls published here: 25V695000 (back over prevention), 24V951000 (back over prevention), 20V072000 (suspension).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on October 24, 2025 as campaign 25V732000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-10-24.
Independent developer and analyst