Recall · 20V072000
Ford Motor recalled 3 models over suspension
211,207
Vehicles covered
3
Models
18
Model years
February 10, 2020
Filed with NHTSA
SUSPENSION:REAR
- The defect
- Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- What it can cause
- A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- What the dealer does
- Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 211,207 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2013 to 2018, so the oldest vehicles on it were 7 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the suspension 26 times before this, most recently in October 2019 as 19V773000. That is not evidence the earlier repair failed.
This site holds the complaint record for 17 of the 18 model years the campaign names. Their owners have filed 2,546 complaints with NHTSA, 1,237 of them before this campaign was filed. 156 of those name the suspension, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in September 2012, 7 years before this filing.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 25V827000 (structure), 25V732000 (structure), 25V695000 (back over prevention), 25V611000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on February 10, 2020 as campaign 20V072000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-02-10.
Independent developer and analyst