CSR

Ford · NHTSA safety record

2010 Ford E-250

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

2

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2010 Ford E-250 have filed 9 safety complaints with NHTSA between January 2011 and January 2022. The most complained-about system is the electrical system, named in 2 of them (22%). The typical failure was reported at 81,427 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 11 recalls covering this vehicle.

Recalls (11)

EQUIPMENT ADAPTIVE/MOBILITY

16V350000 · May 24, 2016

The defect
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy
New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

New England Wheels · up to 2 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

15V779000 · November 20, 2015

The defect
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy
New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

New England Wheels · up to 278 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

15V763000 · November 17, 2015

The defect
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy
Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Mobility Specialists, Inc. · up to 285 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

15V729000 · November 4, 2015

The defect
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Mobility Works (WMK Inc.) · up to 667 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V706000 · November 5, 2014

The defect
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Cummings Mobility Conversion & Supply · up to 34 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V641000 · October 10, 2014

The defect
Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Mobility Works (WMK Inc.) · up to 834 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V617000 · October 3, 2014

The defect
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

New England Wheels · up to 286 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V584000 · September 23, 2014

The defect
National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

National Van Builiders, Inc. · up to 45 vehicles across all model years covered

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

14V426000 · July 10, 2014

The defect
Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
The risk
A propane leak in the presence of an ignition source increases the risk of a fire.
The remedy
Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

Roush Performance Products, Inc. · up to 36 vehicles across all model years covered

EQUIPMENT

13V261000 · June 21, 2013

The defect
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
The risk
If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
The remedy
Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

Mobility Works (WMK Inc.) · up to 37 vehicles across all model years covered

FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM

11V450000 · August 31, 2011

The defect
ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.
The risk
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy
ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

ROUSH PERFORMANCE PRODUCTS, INC. · up to 101 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

ELECTRICAL SYSTEM 2 22%
SUSPENSION 2 22%
VEHICLE SPEED CONTROL 2 22%
ENGINE 1 11%
SERVICE BRAKES 1 11%
SERVICE BRAKES, HYDRAULIC 1 11%
STRUCTURE 1 11%
TIRES 1 11%
UNKNOWN OR OTHER 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 4.

2011 2017 2022
2011 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire · 110,000 miles

TL* THE CONTACT OWNS A 2010 FORD E-250. THE CONTACT STATED THAT THE ELECTRICAL WIRES MELTED ON HIS VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TONY BETTEN & SON'S FORD INC (3839 PLAINFIELD AVE NE IN GRAND RAPIDS, MI) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL WIRE HARNESS AND BLOWER SWITCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA complaint 11075670. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash

TL*THE DRIVER OWNS A 2010 FORD E-250. WHILE DRIVING APPROXIMATELY 15 MPH THE DRIVER ATTEMPTED TO APPLY THE BRAKES BUT THE PEDAL WOULD NOT ENGAGE. THE VEHICLE THEN SURGED FORWARD UNTIL IT CRASHED. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED OR NOT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

NHTSA complaint 10378797. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · 67,854 miles

BRAKES LOCKED UP AND WOULD NOT RELEASE NOR SLOW THE VEHICLE RESULTING IN CRASH. *TR

NHTSA complaint 10519816. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The rubber body mounts that are used between the body and chassis have deteriorated and crumbled to the point that there is nothing left but the bolt where a mount or bushing once was and this has happened within 100,000 or less on this vehicle when first noticed due to very harsh ride, body roll, popping and screeching noise from underneath van due to the rubber missing in places. This has been a constant problem with our f-250 Ford trucks as well and we do not drive the van or trucks off road and do not tow either and never drive in salt on roads in the winter so this is not due to road salt or muddy wet conditions of off roading as we are in the house cleaning business and never drive on

NHTSA complaint 11447150, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

25,000 miles

WHEN I AM DRIVING IN MY TRUCK , MANY TIMES , WITH THE WINDOWS UP , I CAN SMELL EXHAUST IN MY CAB . MANY TIMES ON THE HIGHWAY , WHETHER THE WINDOWS ARE UP OR DON , WHEN I ACCELERATE , STRONG FUMES ENTER MY CAB AREA . THIS SITUATION ALWAYS HAPPENS AND CONTINUES TO HAPPEN !!

NHTSA complaint 11033973. Filed by an owner and not verified by NHTSA or by us.

ENGINE

95,000 miles

SPARK PLUG WAS PUSHED OUT OF THE CYLINDER HEAD BY CYLINDER COMPRESSION RESULTING IN POWER LOSS AND FIRE CONCERN. THESE ARE FACTORY INSTALLED SPARK PLUGS AND HAVE NEVER BEEN SERVICED. THE CONDITION OCCURRED AFTER A 200 MILE TRIP. THIS VEHICLE HAS 95K MILES AND HAS BEEN ROUTINELY SERVICED.

NHTSA complaint 11021315. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

150,000 miles

THE DEATH WOBBLE OCCURS WHEN YOU HIT A BUMP IN THE ROAD LARGE OR SMALL . I HAVE BEEN REPLACING EVERYTHING ON THE FRONT END . JUST ROTATED TIRES GOING TO SEE IF THAT WORKS

NHTSA complaint 10954430. Filed by an owner and not verified by NHTSA or by us.

TIRES
2010 FORD E250. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES RECALL NOTICE. CONSUMER REQUESTS REIMBURSEMENT FOR REPLACEMENT TIRES. *SMD THE CONSUMER STATED ON MARCH 15, 2013, SHE EXPERIENCED A PROBLEM WITH ONE OF THE TIRES. AN INSPECTION REVEALED A BULGE ON THE SIDEWALL. THE TRUCK WAS TAKEN TO A REPAIR SHOP, WHERE SHE WAS INFORMED THE TIRES DID NOT MEET THE OEM SPECIFICATIONS. ALL OF THE TIRES WERE REPLACED AT A COST OF $ 862.94. UPON RECEIPT OF THE RECALL, THE CONSUMER CHECKED THE SPARE TIRE ON THE VAN, AND DISCOVERED IT WAS ONE OF THE RECALLED TIRES IN THE NOTICE, AS VERIFIED BY THE LOCAL FORD DEALERSHIP. THE DEALERSHIP WAS ADDRESSING THE REPLACEMENT TIRE OF THE SPARE TIRE, THAT WAS STILL

NHTSA complaint 10565131, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford E-250

Model year Complaints Recalls Deaths
2013 11 11
2012 8 12

Other 2010 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst