2010 Ford Explorer Sport Trac

The defect

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.

The risk

IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.

The remedy

DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

FORD MOTOR COMPANY · up to 33,256 vehicles across all model years covered

Closed audit query · opened November 18, 2010 · closed December 28, 2015

unknown or other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

crash · 30,000 miles

TL* THE CONTACT OWNS A 2010 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE LOST CONTROL OF THE VEHICLE, DROVE THROUGH A FIELD AND CRASHED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE WHEEL WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 30,000.

NHTSA complaint 10439795. Filed by an owner and not verified by NHTSA or by us.

My vehicle's engine has on a number of occasions simply quit running. The engine has died while underway, and also when resuming from a stop. It will or has to this point cranked without problems each time this has happened. I've just been fortunate it hasn't quit while I'm in a driving situation that involves another vehicle in the position to crash into me as I'm restarting the engine. There is not a particular situation I can point to where it does this more. The engine has less than 120K miles and maintence is routine. OBD by certified mechanics has not shown any defective readings. I've also check on-line and found it's not just my vehicle, but others in different years are doing the …

NHTSA complaint 11584230, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The key gets stuck in the ignition when gear selector is placed in park. This issue is due to the Gear Shift Assembly - Ford (9L2Z-7210-BB) malfunctioning.

NHTSA complaint 11564197. Filed by an owner and not verified by NHTSA or by us.

150,000 miles

The contact owns a 2010 Ford Explorer Sport Trac. The contact stated that the driver seat track had become defective causing the seat to move back and forth while driving. The contact had the seat track replaced by an independent mechanic; however, the failure returned soon after repair. The contact then took the vehicle to a local dealer where he was given an estimate for the repair of another seat track. The dealer also informed him that they could not guarantee that the repair would fix the failure. The contact was then referred to NHTSA for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

NHTSA complaint 11434260. Filed by an owner and not verified by NHTSA or by us.

140,000 miles

THE TRANSMISSION WILL NOT UPSHIFT FROM LOW GEAR, FROM TAKE OFF FOR AWHILE AND GIVE ME THE WRENCH SIGN, ALSO WILL CUT OFF THE CRUSE CONTROL IF BEING USED OR WILL NOT ALLOW ME TO USE IT. AFTER TAKING THE VEHICLE TO A TRANSMISSION SHOP IT WAS DIAGNOSED TO A FAULTY SPEED SENSOR, AND WAS TOLD THAT FORD PUT OUT A SAFETY RECALL ON THIS PROBLEM BECAUSE THE SPEED SENSOR HAS DOWN SHIFTED TO LOW AT HIGHWAY SPEEDS LOCKING THE REAR DRIVE UP AND CAUSING ACCIDENTS. I HAVE CHECK MY VEHICLE RECALLS AND DID NOT FIND THIS RECALL ON THIS. I HAVE INVESTIGATED THIS ON THE INTERNET AND FOUND THAT THERE WAS INDEED A RECALL ON THIS PROBLEM. WHY WOULD MY VEHICLE NOT BE RECALLED TO REPLACE THIS DEFECTIVE SPEED …

NHTSA complaint 11372978, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEN TEMP IS BELOW FREEZING DRIVERS DOOR WILL NOT CLOSE

NHTSA complaint 11300314. Filed by an owner and not verified by NHTSA or by us.