2010 Land Rover LR4

The defect

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

The remedy

Dealers will replace the fuel outlet flange, free of charge. Interim owner notification letters were mailed October 7, 2021. Owner notification letters were mailed May 11, 2022. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N623.

Jaguar Land Rover North America, LLC · up to 111,746 vehicles across all model years covered

Closed preliminary evaluation · opened November 5, 2020 · closed March 24, 2022 · led to recall 21V635000

the gasoline fuel system

The Office of Defects Investigation (ODI) opened PE20-018 on November 5th, 2020, to investigate fuel leak allegations in vehicles equipped with fuel tank outlet flange Part Number AH229039AB. ODI based the investigation on six consumer complaints it had received and, using information gathered from RQ19-004, five field reports and 200 warranty claims in the subject vehicles. At the closing date of PE20-018, the number of related complaints received by ODI has risen to fifteen. In response to an ODI Information Request (IR) letter, Land Rover identified: 57 additional warranty claims (257 total), four additional consumer complaints (ten total), and five dealer field reports.Land Rover?s internal investigation identified a cyclic fuel pressure condition that led to cracks forming in the outlet flanges, resulting in fuel leaks. Fuel tank outlet flange revisions to the subject AH229039AB component increased the rigidity of the outlet flange in the area experiencing the highest stress. As Land Rover continued to assess field returned components, they identified cracks in the vicinity of subsurface voids in the subsequent AH229039AC and AH229039AD fuel tank outlet flanges.Based on the information gathered, Land Rover`s Recall Determination Committee (RDC) elected to recall vehicles with the subject fuel outlet flange and expanded the scope to include all vehicles equipped with fuel outlet flange Part Numbers AH229039AA, AH229039AB, AH229039AC, and AH229039AD. Land Rover will replace the previously listed part numbers with an updated designwhich reduces the pressures exerted on the fuel flange. Recall 21V-635 (covering MY2010-2013 Range Rover Sport and MY2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines) was reported to NHTSA on February 16, 2021. An interim owner notification letter was distributed in October 2021 alerting owners to the defect and the availability of like for like replacements until the remedy parts become available. Land Rover has indicated that remedy parts will become available in the second quarter of 2022. Correspondence from the fuel outlet flange supplier (Vitesco Technologies) indicated that the components at issue in this investigation were sold exclusively to Land Rover.This Preliminary Evaluation has been closed due to the recall issued by the manufacturer (NHTSA Recall 21V-635). The fifteen consumer complaints reports cited above can be reviewed at NHTSA.gov under the following reference numbers: 11122159, 11155570, 11156894, 11220260, 11255901, 11280630, 11337853, 11375884, 11383192, 11388329, 11420940, 11423024, 11428966, 11431744,11440020.

towed · 135,000 miles

VEHICLE WAS LEAKING FUEL. I COULD ALWAYS SMELL GAS BUT COULD SEE NOTHING DRIPPING. WAS DRIVING DOWN THE FREEWAY WHEN THE VEHICLE JUST DIED. THE GAS MONITOR SAID I HAD 50 MILES TO GO BEFORE NEEDING FUEL. I GOT IT TOWED IN AND WAS TOLD THE FUEL PUMP WAS LEAKING. THIS WAS DANGEROUS BECAUSE I HAD NO WARNING AND WAS IN HEAVY TRAFFIC OF 70MPH WHEN IT JUST DIED ON A BRIDGE. THEY TOW COST ME ALMOST $300 TO GET IT TO SHOP. THE NEXT DAY THEY TOLD ME THE GOOD NEWS IS I JUST RAN OUT OF GAS, AND THE BAD NEWS IS I HAVE A LEAK AROUND FUEL PUMP WHICH CAUSED IT TO GIVE A FALSE READING OF HOW MUCH FUEL I REALLY HAD. AS STRONG AS THE FUMES WERE IT'S A WONDER IT NEVER CAUGHT FIRE. THIS COST OVER $800 TO FIX. …

NHTSA complaint 11220260, quoted in part. Filed by an owner and not verified by NHTSA or by us.

towed · 226,000 miles

The contact owns a 2010 Land Rover LR4. The contact stated that while driving at 65-70 MPH with passengers in the vehicle, the passengers informed her that they were smelling a strong gasoline odor. The contact stated that as she arrived at her destination, she noticed a trail of gasoline. The vehicle was towed to the contact's residence and had not been driven since. The contact received a recall notification for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) and scheduled an appointment with the dealer; however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that she contacted the dealer again to follow up on the …

NHTSA complaint 11446181, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I called the Jaguar Land Rover dealership located in Frisco, TX to schedule a maintenance appointment. Before asking what type of maintenance I needed the representative continued to tell me that my vehicle could not be serviced there. I asked why and was told they do not the tools to fix it due to it being a 2010 model. They also said I had 2 recalls but maybe I could try another service facility.

NHTSA complaint 11648083. Filed by an owner and not verified by NHTSA or by us.

2021-08-11 Recall no. 21V635000 / Land Rovers recall # N623 were completed. Following the recall repair had to go back to dealer twice ( 9/15/22 & 10/22/22) for the same issue of the fuel smell in the vehicle could be driving, parked, or idling the smell remains the smell is very overpowering kids and I are getting bad headaches/light-headed. For sure it isn't safe and don't believe the initial fix was the answer and there is more to the recall.

NHTSA complaint 11571953. Filed by an owner and not verified by NHTSA or by us.

100,914 miles

The contact owns a 2010 Land Rover LR4. The contact stated that upon entering the vehicle, an abnormal fuel odor permeated throughout the vehicle. The contact then discovered that fuel was leaking from the fuel tank. The contact took the vehicle to an independent mechanic and the vehicle was repaired with the parts that had led to a recall. The contact then received a letter in the mail that his vehicle was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The manufacturer was notified of the failure and referred him to his local dealer. The contact was later informed by the dealer that he had to pay for his vehicle to be shipped off his island and onto the mainland …

NHTSA complaint 11489851, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2010 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was notified about the issue and stated that parts would not be available until December 2022. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11467939. Filed by an owner and not verified by NHTSA or by us.