2011 Land Rover LR4

The defect

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

The remedy

Dealers will replace the fuel outlet flange, free of charge. Interim owner notification letters were mailed October 7, 2021. Owner notification letters were mailed May 11, 2022. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N623.

Jaguar Land Rover North America, LLC · up to 111,746 vehicles across all model years covered

Closed preliminary evaluation · opened November 5, 2020 · closed March 24, 2022 · led to recall 21V635000

the gasoline fuel system

The Office of Defects Investigation (ODI) opened PE20-018 on November 5th, 2020, to investigate fuel leak allegations in vehicles equipped with fuel tank outlet flange Part Number AH229039AB. ODI based the investigation on six consumer complaints it had received and, using information gathered from RQ19-004, five field reports and 200 warranty claims in the subject vehicles. At the closing date of PE20-018, the number of related complaints received by ODI has risen to fifteen. In response to an ODI Information Request (IR) letter, Land Rover identified: 57 additional warranty claims (257 total), four additional consumer complaints (ten total), and five dealer field reports.Land Rover?s internal investigation identified a cyclic fuel pressure condition that led to cracks forming in the outlet flanges, resulting in fuel leaks. Fuel tank outlet flange revisions to the subject AH229039AB component increased the rigidity of the outlet flange in the area experiencing the highest stress. As Land Rover continued to assess field returned components, they identified cracks in the vicinity of subsurface voids in the subsequent AH229039AC and AH229039AD fuel tank outlet flanges.Based on the information gathered, Land Rover`s Recall Determination Committee (RDC) elected to recall vehicles with the subject fuel outlet flange and expanded the scope to include all vehicles equipped with fuel outlet flange Part Numbers AH229039AA, AH229039AB, AH229039AC, and AH229039AD. Land Rover will replace the previously listed part numbers with an updated designwhich reduces the pressures exerted on the fuel flange. Recall 21V-635 (covering MY2010-2013 Range Rover Sport and MY2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines) was reported to NHTSA on February 16, 2021. An interim owner notification letter was distributed in October 2021 alerting owners to the defect and the availability of like for like replacements until the remedy parts become available. Land Rover has indicated that remedy parts will become available in the second quarter of 2022. Correspondence from the fuel outlet flange supplier (Vitesco Technologies) indicated that the components at issue in this investigation were sold exclusively to Land Rover.This Preliminary Evaluation has been closed due to the recall issued by the manufacturer (NHTSA Recall 21V-635). The fifteen consumer complaints reports cited above can be reviewed at NHTSA.gov under the following reference numbers: 11122159, 11155570, 11156894, 11220260, 11255901, 11280630, 11337853, 11375884, 11383192, 11388329, 11420940, 11423024, 11428966, 11431744,11440020.

crash · towed · 36,000 miles

The contact owned a 2011 Land Rover LR4. The contact stated while driving at 35 MPH, the vehicle accelerated independently and the brake pedal was depressed in order to regain control. The vehicle was taken to a certified mechanic who was unable to diagnose the failure. On a separate occasion, the contact stated that while driving approximately at 3 MPH into a parking garage, the vehicle accelerated independently and the brake pedal was depressed with force however it went through the wall of the garage and into the home where it came to a stop after crashing into a generator. The vehicle was towed and deemed totaled. The air bags did deploy. There were no injuries reported. The garage was …

NHTSA complaint 11505759, quoted in part. Filed by an owner and not verified by NHTSA or by us.

towed · 90,000 miles

TL* THE CONTACT OWNS A 2011 LAND ROVER LR4. THE CONTACT HEARD A LOUD NOISE WHEN ATTEMPTING TO REMOVE THE EMERGENCY BRAKE TO SHIFT OUT OF PARK. THE EMERGENCY BRAKE INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO LAND ROVER REDWOOD CITY (440 CONVENTION WAY, REDWOOD CITY, CA 94063, (650) 542-7956). THE DEALER DIAGNOSED THAT THERE WAS A MECHANICAL BRAKE FAILURE AND THE REAR BRAKES AND THE EMERGENCY BRAKE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA complaint 11161226. Filed by an owner and not verified by NHTSA or by us.

towed · 152,617 miles

The contact owns a 2011 Land Rover LR4. The contact stated that while the vehicle was parked, a hotel resident observed condensation leaking from the rear of the vehicle. The vehicle was towed to a dealer where it was diagnosed that the fuel flange assembly needed to be replaced. The contact received notification of Manufacturer Recall Number: N623 The vehicle was repaired, but the failure reoccurred two years later. The manufacturer was notified of the failure. The failure mileage was 152,617.

NHTSA complaint 11609483. Filed by an owner and not verified by NHTSA or by us.

169,571 miles

The contact owns a 2011 Land Rover LR4. The contact stated that the vehicle was leaking fuel and there was an abnormal fuel odor coming from the vehicle. The contact later discovered that the VIN was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline); and associated the failure with the recall. The vehicle was taken to the dealer and was repaired under the recall. Upon returning to the dealer, the contact was informed by the service tech that there was a part not properly connected to the fuel tank. The contact waited for an additional half hour before the vehicle was returned. Days later, after refueling the vehicle, fuel started pouring directly from the fuel tank. The …

NHTSA complaint 11746689, quoted in part. Filed by an owner and not verified by NHTSA or by us.

See attached document for complaint.

NHTSA complaint 11620448. Filed by an owner and not verified by NHTSA or by us.

125,000 miles

The contact owns a 2011 Land Rover LR4. The contact stated while driving at an undisclosed speed, the vehicle stalled with the low coolant warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine had failed due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated while driving at an undisclosed speed to the dealer, the vehicle lost motive power with the low coolant warning light illuminated. The contact was informed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. …

NHTSA complaint 11613872, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Fuel pouring out from top of fuel tank while vehicle running

NHTSA complaint 11543645. Filed by an owner and not verified by NHTSA or by us.